Human Resource Generalist Coordinator

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

We are recruiting to fill the position below:

Job Title: Human Resource Generalist Coordinator

Locations: Abuja and Kano

Mission Objective

• We are on a mission to deliver quality health care that is accessible, effective, and affordable.
• By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Responsibilities
Purpose:

• Serve as the first point of contact for employee and manager inquiries on HR policies, benefits, payroll, and workplace matters.
• Champion the employee experience by ensuring HR services are accessible, timely, and delivered with empathy and professionalism.
• Maintain the integrity of HR data and documentation to support compliance, decision-making, and organizational trust.
• Drive a culture of engagement and continuous feedback through eNPS and related initiatives.
• Ensure the full employee lifecycle — from onboarding through probation and confirmation — is managed smoothly and without gaps.
• Enable informed people decisions by providing accurate dashboards, analytics, and reports to HR leadership and managers.
• Safeguard confidentiality and data protection standards across all employee records and HR transactions.
• Support organizational compliance by staying current with statutory requirements and maintaining audit-ready documentation.

Engagement:

• Serve as the first point of contact for employee and manager HR inquiries via multiple channels, resolving routine issues and escalating complex matters with proper documentation.
• Administer the eNPS survey end to end — distribution, communication, response collection, analysis, and reporting with actionable recommendations.
• Plan and execute employee engagement initiatives including wellness programs, recognition activities, and team-building events.
• Support action planning on engagement feedback, partnering with managers to address identified concerns and manage internal communication channels.
• Coordinate benefits enrollment, changes, and renewals; serve as liaison with vendors and educate employees on available benefits.
• Manage probation tracking — scheduling reviews with managers, sending reminders, and ensuring timely completion.
• Prepare confirmation letters, update employee status in HRIS, and flag probation extensions or performance concerns to the HR Manager.
• Ensure no probation period lapses without an explicit, documented decision.

Delivery:

• Serve as the first point of contact for employee and manager HR inquiries via multiple channels, resolving routine issues and escalating complex matters with proper documentation.
• Administer the eNPS survey end to end — distribution, communication, response collection, analysis, and reporting with actionable recommendations.
• Plan and execute employee engagement initiatives including wellness programs, recognition activities, and team-building events.
• Support action planning on engagement feedback, partnering with managers to address identified concerns and manage internal communication channels.
• Coordinate benefits enrollment, changes, and renewals; serve as liaison with vendors and educate employees on available benefits.
• Manage probation tracking — scheduling reviews with managers, sending reminders, and ensuring timely completion.
• Prepare confirmation letters, update employee status in HRIS, and flag probation extensions or performance concerns to the People and Culture Manager.
• Ensure no probation period lapses without an explicit, documented decision.

Targeted Specialized Knowledge

• 2–4 years of progressive HR experience in a generalist or coordinator role.
• Demonstrated experience with at least three of the following: HR helpdesk/employee support, payroll administration, benefits coordination, HR documentation/compliance, engagement surveys, or HR reporting.
• Hands-on experience administering eNPS or employee engagement surveys, including analysis and action planning.
• Proven track record managing probation and confirmation processes or similar employee lifecycle milestones.
• Experience working with HRIS platforms (e.g., BambooHR, Workday, SAP, or similar) and payroll systems.

Remuneration 
NGN 331,914.24 Monthly Gross.

Other Benefits:

• Health Coverage Benefit 
• Performance Bonus
• 13th Month
• Annual Skills Assessment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online