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Salary
≈ $19k – $38k per year (Estimated)
Location
Hybrid (Chennai, Bengaluru, India)
Seniority
Staff · 12+ years exp

First seen by Alion on Sep 30, 2026.

Overview
Company
Impact
Profile match
Ekfrazo Technologies is an IT services company based in Bengaluru that delivers enterprise AI, data engineering, ServiceNow, Salesforce and cloud automation work for large corporate clients. Operating since 2015, it runs delivery teams in Bengaluru, Hyderabad, Noida and Pune and staffs engineers into client development programs, including data platform and generative AI projects for European and North American customers. Its openings cover Azure and senior data engineers, Java, .NET and Python full stack developers, agentic AI developers, solutions architects, database administrators, QA leads and technical project and program managers.

ServiceNow Lead Developer / Architect

Experience : 12+ Years

Location : Chennai preferred / Bangalore

Work Mode : Hybrid - 3 Days Work From Office

Shift : UK Shift - 2 : 00 PM to 11 : 00 PM

About the Role :

We are looking for an experienced ServiceNow Lead Developer / Architect with 12+ years of experience to lead the architecture, design, development, and implementation of ServiceNow solutions. The ideal candidate should have strong hands-on expertise across the ServiceNow platform, with deep knowledge of ServiceNow architecture, application development, integrations, and enterprise IT workflows.

Key Responsibilities :

- Lead the architecture, design, development, and implementation of ServiceNow solutions.

- Provide technical leadership and best practices across the ServiceNow platform.

- Design scalable and maintainable ServiceNow applications and workflows.

- Develop and customize ServiceNow applications, modules, workflows, business rules, scripts, and integrations.

- Work closely with business and technology stakeholders to translate requirements into scalable ServiceNow solutions.

- Design and implement integrations between ServiceNow and external enterprise systems.

- Conduct technical reviews and ensure adherence to ServiceNow development standards.

- Troubleshoot complex technical issues and provide architectural solutions.

- Mentor developers and contribute to technical capability building within the team.

Required Technical Skills :

- 12+ years of overall ServiceNow experience with strong hands-on development expertise.

- Proven experience in ServiceNow architecture, application design, and development.

- Strong expertise in any 2 or more of the following ServiceNow modules : ITSM, ITOM, CMDB, SPM, Now Assist, ServiceNow Integrations, Custom Applications.

- Strong proficiency in : JavaScript, Glide APIs, ServiceNow scripting, REST/SOAP integrations, Business Rules, Script Includes, Client Scripts and UI Policies, ServiceNow workflows and application development.

- Experience designing enterprise-grade ServiceNow solutions and integrations.

- Strong understanding of ServiceNow best practices, architecture principles, and development standards.

Preferred Skills :

- Experience working in large-scale enterprise ServiceNow implementations.

- Experience in technical leadership or solution architecture roles.

- Strong stakeholder management and communication skills.

- ServiceNow certifications such as CSA, CAD, CIS or CTA would be an advantage.

Skills

ServiceNow, ITSM, ITOM, CMDB, RESTful, GlideRecord, ServiceNow Architect, ServiceNow ITSM

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