IT Officer

Responsibilities:

• Manage, maintain, and troubleshoot the organisation’s computers, printers, servers, network infrastructure, and other IT equipment.
  
• Provide technical support to employees, resolving hardware, software, connectivity, and system-related issues promptly.
• Install, configure, update, and maintain operating systems, applications, and business software.
  
• Monitor network performance and ensure reliable internet connectivity and access to IT resources.
  
• Implement and maintain IT security measures, including antivirus protection, access controls, data protection, and regular system updates.
  
• Manage user accounts, email accounts, permissions, and access to organisational systems.
  
• Conduct regular data backups and support data recovery processes when required.
  
• Maintain an accurate inventory of IT assets, software licences, equipment, and warranties.
  
• Coordinate IT equipment procurement, repairs, maintenance, and relationships with external IT vendors and service providers.
  
• Develop and maintain IT documentation, including system configurations, troubleshooting procedures, and support records.
  
• Support the implementation of new technologies, digital tools, and IT systems to improve business operations.
  
• Ensure compliance with organisational IT policies, procedures, and applicable data protection requirements.
  
• Identify potential IT risks and recommend improvements to system performance, reliability, and security.
  
• Provide basic IT training and guidance to employees on the effective use of company systems and software.

Requirements:

• Bachelor’s degree or HND in Computer Science, Information Technology, Computer Engineering, or a related discipline.
  
• 5–6 years of relevant experience in IT support, systems administration, network management, or a similar role.
  
• Strong knowledge of computer hardware, operating systems, software installation, and troubleshooting.
  
• Practical experience in network configuration, LAN/WAN, Wi-Fi, routers, switches, and internet connectivity troubleshooting.
  
• Familiarity with Microsoft 365 or Google Workspace, email administration, and user account management.
  
• Knowledge of IT security practices, data backup, recovery procedures, and endpoint protection.
  
• Experience managing IT assets, vendors, and technical support requests.

Location: Mowe, Ogun State