Senior AI Solutions Lead (Software Quality)

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Our Quality Verification and Standards (QVS) team is an integral part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay. Their dedicated efforts ensure that we deliver cutting-edge entertainment experiences that captivate and inspire players and fans globally.

Apex Legends QV is looking for an experienced technology leader to accelerate and lead our adoption of AI tools and tech. Reporting to senior QV leadership, you will help develop a multi-year AI strategy supporting our product goals and our needs. You'll participate in evaluations of future technologies, recommending solutions to QA leaders, and partnering with QA and development teams to define requirements, develop onboarding materials, and guide successful implementation.

Responsibilities:

• Analyze and identify AI solutions aligned with our quality mission.

• Conduct and organize tech evaluations, measuring reliability, accuracy, and legal risk.

• Prepare cost-benefit and comparison reports to inform tooling investment.

• Provide regular reporting on AI/ML efforts, focusing on cost vs reward.

• Gather use cases and translate them into engineering requirements.

• Create documentation and training for new tools.

• Measure AI/technology investment success using usage data and feedback.

• Champion AI and automation technologies, promoting return on investment and sharing successes.

• Architect systems for AI-driven data, surfacing balance issues, design flaws, and exploits.

Qualifications:

• 5+ years experience leading technology adoption in multinational organizations

• Knowledge of AI prompting and optimizing response quality.

• Hands-on LLM experience and awareness of ideal use cases.

• Convert data/results into applicable business insights.

• Deliver technical concepts to non-technical audiences.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.