HR Manager

About the Role

• The company is seeking a strategic, experienced, and people-focused Human Resources Manager to lead the company's HR function and support the development of a high-performing workforce.
• The successful candidate will oversee key areas of human resource management, including recruitment, employee relations, performance management, training and development, compensation, HR policies, and compliance.
• The role will also serve as a key link between management and employees, helping to foster a positive, productive, and professional workplace culture.

Key Responsibilities
HR Strategy & Workforce Management:

• Develop and implement HR strategies and initiatives aligned with the company's business objectives.
• Advise management on people-related matters and workforce planning.
• Review HR processes and recommend improvements that support business growth and efficiency. Maintain effective HR policies, procedures, and employee guidelines.

Recruitment & Talent Management:

• Manage the full recruitment and selection process, from identifying staffing needs to onboarding new employees.
• Work with department heads to develop job descriptions and define hiring requirements.
• Ensure new employees are properly onboarded and integrated into the organization.
• Develop strategies for attracting, retaining, and developing high-performing employees.

Employee Relations & Workplace Culture:

• Serve as a point of contact for employee concerns, grievances, and workplace issues.
• Manage employee relations matters fairly, professionally, and confidentially.
• Support conflict resolution and promote positive relationships between management and employees. Promote a professional, inclusive, and positive workplace culture.
• Coordinate employee engagement and team-building initiatives.

Performance Management & Development:

• Coordinate the company's performance management and appraisal processes.
• Work with managers to establish performance expectations and address performance gaps.
• Identify training and development needs across the organization.
• Coordinate relevant training, learning, and career development initiatives.

Compensation, Benefits & HR Administration:

• Support the administration of salaries, benefits, leave, attendance, and other employer-related matters.
• Review compensation and benefits structures to ensure they remain fair and competitive.
• Maintain accurate and up-to-date employee records and HR documentation.
• Ensure confidentiality and proper handling of sensitive employee information.

HR Compliance & Policies:

• Ensure HR practices comply with applicable Nigerian labour laws and employment regulations.
• Review and update HR policies, procedures, employee handbooks, and employment documentation as required.
• Ensure consistent application of company policies and disciplinary procedures.
• Stay informed about changes in employment legislation and HR best practices.

HR Reporting & Analytics:

• Monitor and report on key HR metrics, including employee turnover, recruitment timelines, attendance, and engagement.
• Prepare regular HR reports and provide insights to management.
• Use HR data to identify workforce trends and recommend appropriate actions.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Management, or a related field. Minimum of 5 years' experience in HR management, HR generalist, or a senior HR role.
• Proven experience managing employee relations, conflict resolution, recruitment, and performance management.
• Strong knowledge of Nigerian labour laws and HR best practices.
• Excellent communication, interpersonal, negotiation, and problem-solving skills.
• Strong leadership and people-management abilities.
• High level of integrity and discretion when handling confidential information.
• Strong organizational and administrative skills.
• Proficiency in Microsoft Office Suite and HRIS or other HR management systems.
• Ability to work independently and effectively in a fast-paced environment.

Nice to Have:

• Professional certification such as CIPM, SHRM-CP, SHRM-SCP, or PHR.
• Experience working in a rapidly growing or high-growth organization.
• Experience within the hospitality, food, restaurant, retail, or FMCG industry is an advantage.
• Master's degree or advanced qualification in Human Resources, Organizational Development, or a related field.

Key Competencies:

• Strategic HR management
• Talent acquisition and management
• Employee relations
• Performance management
• Conflict resolution
• HR policy development
• Labour law and compliance
• Training and development
• Leadership and people management
• Communication and negotiation
• Confidentiality and integrity
• HR reporting and analytics.