IT Support Specialist

Emagine · IT Consulting & Digital Transformation · Freelance & Talent Marketplaces · Paid as a contractor rate · 12 hours ago
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Location
In office (Poland)
Employment
Part-Time

First seen by Alion on Nov 9, 2026.

Overview
Company
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Profile match

Emagine

Emagine is a pan-European consultancy headquartered in Denmark that supplies senior independent consultants and managed teams to large enterprises, rather than employing a permanent delivery bench. Its network model matches experienced freelance specialists in technology, engineering and business transformation to client assignments, an approach that suits banks, insurers and telecoms operators needing scarce expertise for defined periods. Operating across the Nordics, Germany, France, Poland and beyond, the firm also takes on managed service engagements where it assumes responsibility for an entire function or delivery scope rather than placing individuals.
emagine.org · HQ: Copenhagen, Denmark · Freelance & Talent Marketplaces · IT Consulting & Digital Transformation · IT Staffing & Staff Augmentation · 501-1000 employees · Est. 2001
Backed by Axcel

Location: Vienna, onsite

Workload: part-time, 2 days per week

Contract: B2B

Rate: 280-300 EUR/day

Summary: The role involves providing local IT support, facilitating communication with the central global support team.

Responsibilities:

  • Hands-on support for end user workplace technology, including laptops and peripherals.

  • Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.

  • Manage local stock and coordinate storage activities, ensuring asset tracking and availability.

  • Act as onsite "eyes and hands" to support the technical room, providing basic server and networking support.

  • Coordinate with global teams to ensure seamless issue integration and escalation.

  • Support ad hoc IT needs, including troubleshooting first-level hardware or connectivity issues.

Key Requirements:

  • Proficient in German and English.

  • Experience in supporting end-user technology.

  • Experience with hardware setup and imaging.

  • Basic understanding of server and network support.

Nice to Have:

  • Familiarity with BitLocker, BIOS, and password management issues.

  • Experience in software packaging.

  • Knowledge of SD-WAN, WiFi, and LAN technologies.

Tech stack

  • IT Support
  • End-user support
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