Atlassian Engineer

Summary: The main function of the Atlassian Engineer role is to ensure the continuity and optimization of Atlassian platforms, particularly Jira & Confluence, for over 4000 users across various countries, while implementing business improvements.

Responsibilities:

• Ensure service continuity and keep platforms updated and optimized.

• Understand and implement requested business improvements.

• Improve current technical customizations.

• Support business continuity for Jira Software, Jira Service Management, Jira Product Discovery & Confluence (cloud).

• Challenge users' requests from functional and technical perspectives.

• Propose and implement changes in compliance with internal standards and best practices.

• Continuously enhance instance behaviors and propose a technical roadmap.

• Establish new internal standards.

• Develop a migration strategy for On-premises instances and oversee the migration.

• Collaborate with other teams and team members.

Must Haves:

• 5+ years experience in Jira & Confluence administration (Cloud & On-premises).

• Strong expertise in Jira Administration best practices and Scriptrunner.

• Excellent analytical and organizational skills.

• Ability to work both collaboratively and autonomously.

• Excellent verbal and written communication skills in English.

Nice to Haves:

• Experience in implementing and maintaining custom plug-ins.

• Atlassian certifications.

Other Details:

• Role Type: Internal IT

• User Base: Over 4000 users

• Platforms Used: Jira & Confluence (Cloud & On-premises)