Nutanix Resident Engineer

Summary:

The role primarily focuses on optimizing and supporting customers' Nutanix environments to enhance their operational efficiency and ensure a high-quality customer experience. The objective is to leverage Nutanix products and best practices to drive product adoption and customer satisfaction.

Main Responsibilities:

• Assess current usage of Nutanix products and drive adoption

• Understand Nutanix best practices and present options to customers

• Provide effective administration and support of Nutanix environments

• Install and configure Nutanix core products, including upgrades and patching

• Migrate systems from 3-tier to Nutanix

• Manage cross-hypervisor migrations (e.g., ESXi to AHV)

• Monitor alerts and address issues proactively

• Troubleshoot performance and availability issues

• Plan capacity and report findings

• Manage VM lifecycle tasks (creation, deletion, cloning, snapshot, etc.)

• Collaborate with Nutanix support for complex troubleshooting

• Participate in planning and execution of disaster recovery drills

• Act as a trusted advisor and mentor junior team members

• Liaise with support and vendors for troubleshooting

• Automate administrative tasks using Nutanix features

• Collaborate with the sales team to identify new opportunities

• Keep customers informed about project statuses and updates

• Conduct proofs of concept for Nutanix products

• Train and enable customer resources

Key Requirements:

• 5+ years of experience in system administration and virtualization

• Excellent knowledge of Nutanix AOS/AHV and/or VMware ESXi/Hyper-V

• Ability to analyze and diagnose complex problems

• Strong customer-centric communication skills

• Comfort with whiteboarding, presentations, and documentation

Nice to Have:

• VMware certifications such as VCP or VCAP

• Nutanix NCP certification

• Experience with workload migration (P2V, V2V)

• Understanding of storage and data protection technologies

• Exposure to automation and scripting (Python/PowerShell)

Other Details:

This role offers an opportunity to work in a dynamic environment, collaborating with diverse teams to deliver impactful solutions. Candidates should be open to remote work, with flexibility regarding project duration and client engagements.