Senior Envoy Operations & Platform Support Engineer
Senior Envoy Operations & Platform Support Engineer
Role Overview
Following the implementation of Envoy, our client requires an experienced consultant to provide operational support, maintenance, platform optimization, and continuity services comparable to commercial enterprise support offerings.
Main Responsibilities
Operate and maintain the Envoy platform in production.
Monitor platform health, performance, and availability.
Troubleshoot incidents and perform root cause analysis.
Manage upgrades, security patches, and configuration changes.
Support onboarding of new services and APIs.
Optimize Envoy performance and scalability.
Maintain observability dashboards and alerting.
Participate in incident response and problem management.
Produce operational documentation and runbooks.
Provide advisory services regarding best practices and future platform improvements.
Key Requirements
Proven production operations experience with Envoy.
Strong Kubernetes administration experience.
Experience with:
High Availability platforms
Kubernetes networking
Ingress/Gateway solutions
TLS and certificate management
Prometheus, Grafana, Loki
OpenTelemetry
GitOps workflows
Strong troubleshooting and debugging skills.
Experience supporting mission-critical production environments.
Nice to Have
Experience providing enterprise platform support.
Experience with SRE practices.
Experience with service mesh technologies.
Experience defining SLAs, SLOs, and operational procedures.
Start Date: Mid-August 2026
Duration: Until 31 December 2026, with extension option
Workload: Full-time
Location: Onsite Copenhagen area (Denmark) or remote from antoher EU country