Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 5, 2026. Emerson scores A on the Alion truth index.
KeyRoles&Responsibilities:
BusinessAnalysis&StakeholderEngagement
Partnerwithstakeholderstounderstandbusinesschallenges,objectives,andoperational requirements.
Gather,analyze,document,andvalidatebusinessandfunctionalrequirements.
Facilitateworkshops,interviews,anddiscussionstogatherinsightsandrequirements.
Developbusinesscasesandsolutionrecommendationstoaddressidentifiedgaps.
Actastheprimarypointofcontactbetweenbusinessusersandprojectteams.
ProcessImprovement
Analyzecurrentbusinessprocessesandidentifyopportunitiesforoptimizationandautomation.
Mapexistingandfuturestateprocessesusingprocessflowmethodologies.
Recommendimprovementsthatenhanceefficiency,servicequality,andcustomerexperience.
Supportcontinuousimprovementinitiativesandoperationalexcellenceprograms.
Estimateeffort,cost,timelines,anddependenciesforviablesolutions,andprovide recommendations based on technical and economic feasibility.
Monitorandevaluateprocessperformanceandrecommendcorrectiveactionswherenecessary.
ProjectManagement&Delivery
Supportend-to-endprojectdelivery,fromconceptthroughimplementation.
Manageprojectdeliverables,milestones,andtimelines.
Coordinateactivitiesamongbusinessstakeholders,vendors,andtechnicalteams.
Monitorprojectrisks,issues,dependencies,andactionplans.
Supportdeployment,rollout,andpost-implementationactivities.
Testing&QualityAssurance
Developtestplans,testcases,andacceptancecriteria.
Conductfunctional,integration,system,anduseracceptancetesting.
Troubleshootandresolvesolutiondefectsandsystemissues.
Ensuresolutionsmeetbusinessrequirementsandqualitystandardsbeforedeployment.
Supportbusinessusersduringtestinganddeploymentactivities.
SolutionDesign,Feasibility&Development
Translatebusinessproblemsandopportunitiesintosolutionapproaches,architecture,and experimentation plans.
Designanddevelopbusinesssolutionsthataddressoperationalandcustomercarerequirements.
Evaluatethetechnical feasibility,scalability,and viabilityofproposed usecases,ensuringalignment with enterprise standards for architecture, privacy, and security.
Buildandmaintainapplications,workflows,automationtools,reports,anddashboardsusing approved platforms and technologies.
Configureandcustomizesystemstomeetbusinessneeds.
Developlow-code/no-codesolutionsusingplatformssuchasMicrosoftPowerPlatform.
Createsystemintegrationsandautomateddataflowswhereapplicable.
Performenhancementsandongoingoptimizationofexistingsolutions.
Ensuresolutionsarescalable,maintainable,secure,andalignedwithorganizationalstandards.
Maintaintechnicalandfunctionaldocumentationforalldevelopedsolutions.
StakeholderSupport&ChangeManagement
Advisestakeholdersonsolutionoptionsandimprovements.
Providetraining,demonstrations,anduserguides.
Gatherfeedbackandsupportongoingenhancements.
Driveuseradoptionandeffectiveuseofimplementedsolutions.
CustomerCareTransformation
Supportstrategiccustomercaretransformationprograms.
Driveinitiativesthatimprovecustomersatisfactionandservicedeliveryperformance.
Collaboratewithoperationalteamstoenhancecustomerjourneyexperiences.
Identifyinnovativesolutionsthatimproveemployeeandcustomerexperience.
MinimumQualificationsandExperience:
Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Business Administration, Engineering, or a related field.
CertificationinBusiness Analysis, Project Management, Agile, LeanSixSigma, or Microsoft Power Platform is an advantage.
Strongunderstandingofbusinessprocesses,digitaltransformation,andcustomerservice operations.
ProficiencyinMicrosoft365applications.
ExperienceinBusinessAnalysis,ProcessImprovement,ProjectManagement,Solution Delivery, or related functions.
Experiencegatheringanddocumentingbusinessrequirements.
Experiencesupportingend-to-endprojectimplementation.
Experienceworkingwithcross-functionalstakeholdersandbusinessusers.
Experienceindashboarding,reporting,workflowautomation,orbusinessapplications.
DesiredSkills: PowerBI,SQL,MicrosoftPowerPlatform(PowerApps&PowerAutomate), SharePoint Online, Microsoft 365 Applications, Azure DevOps, Jira, or similar tools
Core Competencies:
Collaboration&StakeholderManagement
Communication&Influencing
AnalyticalThinking
ProblemSolving
BusinessAcumen
CustomerFocus
ProjectExecution
Innovation&ContinuousImprovement

