Inside Sales Engineer - ISV

If you are an Inside Sales Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Seregno, Italy. Reporting to the Italy Inside Sales Manager, you will join the Isolation Valves Business Unit, part of a leading global industrial automation organization.

This role offers a unique combination of technical and commercial responsibilities, enabling you to work closely with customers, product specialists, outside sales teams, and international colleagues to deliver value-driven solutions. Through quotation management, opportunity development, and coordination with cross-functional teams, you will help drive business growth, support customer success, and contribute to Emerson's commitment to innovation, collaboration, and operational excellence.

As a trusted partner to customers and internal stakeholders, you will leverage your technical knowledge and commercial mindset to develop competitive solutions, build strong relationships, and support the successful conversion of business opportunities across a dynamic and evolving market.

In This Role, Your Responsibilities Will Be:

• Qualify customer inquiries and develop technical and commercial solutions that address customer needs and business objectives.
• Prepare, review, and manage quotations, ensuring accuracy, competitiveness, and timely delivery.
• Partner with the Outside Sales team to support opportunity development, customer engagement, and successful order conversion.
• Negotiate and finalize orders within delegated authority while maintaining a strong focus on customer satisfaction and business performance.
• Maintain accurate commercial data and customer information within CRM systems.
• Review customer purchase orders to ensure compliance with company policies, procedures, and commercial requirements.
• Collaborate closely with Product Specialists, Operations, and other internal partners to provide an outstanding customer experience.
• Contribute to continuous improvement initiatives and support a culture of operational excellence, integrity, and accountability.
• Build trusted relationships with customers by providing responsive support and technical guidance throughout the sales process.
• Promote innovative solutions that improve customer performance, sustainability, and operational efficiency.

Who You Are:

You build partnerships and work collaboratively with others to meet shared objectives. You gain the confidence and trust of others through honesty, integrity, and authenticity. You readily adapt your approach in response to changing circumstances and customer needs. You consistently achieve results, even under challenging situations, by balancing technical expertise, commercial awareness, and customer focus. You enjoy solving complex problems, communicating effectively with diverse stakeholders, and contributing to a team-oriented environment where continuous learning and innovation are valued.

For This Role, You Will Need:

• Bachelor's degree in Engineering, a technical discipline, or an equivalent combination of education, training, and relevant experience.
• Knowledge of industrial valve technologies, preferably including on-off and control valves.
• Experience in technical-commercial, inside sales, application engineering, customer support, or related roles within industrial automation or process industries. Entry-level experience will also be considered.
• Familiarity with CRM platforms and Microsoft Office applications.
• Professional proficiency in Italian and English.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities while maintaining attention to detail and customer focus.
• Authorization to work in Italy.

Preferred Qualifications That Set You Apart:

• Experience with industrial automation products, valve technologies, or related applications.
• Experience working in multinational, global, or matrix organizations.
• Interest in sustainability, energy efficiency, and industrial innovation.
• Experience supporting customers through technical solution development and quotation processes.
• Knowledge of process industries such as oil & gas, power, chemical, life sciences, or manufacturing.
• Recent graduates and early-career professionals with a strong technical foundation, curiosity, and motivation to develop their careers are encouraged to apply.

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

At Emerson, our values of innovation, integrity, collaboration, and inclusion guide everything we do. We welcome applications from talented individuals with diverse experiences, backgrounds, and perspectives. We are committed to creating an environment where every employee can contribute, develop, and succeed. If you are excited about this opportunity but do not meet every qualification listed, we encourage you to apply. We recognize that skills, potential, and unique experiences can be just as valuable as direct experience, and we look forward to learning what you can bring to our team.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The total compensation salary range for this role is 33.700 to 48.100 EUR annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

For roles covered by a collective bargaining agreement, the applicable salary range and pay structure are set by that agreement, including how pay levels and progression are defined (https://www.confcommerciomilano.it/it/contratti_lavoro/contrattazione_collettiva/ccnl_terziario.html).