Software Sales Engineer

In This Role, Your Responsibilities Will:

• Manage inbound software inquiries, renewals, RFQs, and quotation follow-up.
• Proactively engage customers through outbound calls, emails, and targeted campaigns.
• Drive software renewals and help reduce customer churn.
• Identify upsell, cross-sell, and expansion opportunities, including volume and enterprise licensing agreements.
• Understand customer needs and recommend appropriate software and licensing solutions.
• Qualify opportunities and develop relationships with key customer stakeholders.
• Manage your pipeline and maintain accurate customer and opportunity information in CRM systems.
• Collaborate with Sales, Technical Sales, Customer Success, and other internal teams to deliver a seamless customer experience.
• Contribute to commercial KPIs including recurring revenue, pipeline generation, conversion, and customer engagement.

Who You Are:

You are customer-focused, commercially minded, proactive, and comfortable initiating conversations. You enjoy building relationships, understanding customer needs, and turning those conversations into opportunities.

You are organized, resilient, results-driven, and comfortable balancing inbound customer requests with proactive outbound engagement.

For This Role You Will Need:

• Experience in B2B sales, software sales, renewals, inside sales, customer success, account management, or business development.
• Strong verbal and written communication skills.
• Confidence engaging customers through phone, email, and virtual meetings.
• Strong commercial awareness and ability to identify growth opportunities.
• Experience managing a customer portfolio or sales pipeline.
• Familiarity with CRM systems such as Salesforce.
• Professional fluency in English and German.

Preferred Qualifications:

• Experience with enterprise software, SaaS, engineering software, or technical B2B solutions.
• Knowledge of software renewals, subscriptions, licensing, or recurring-revenue models.
• Experience with upselling, cross-selling, prospecting, or outbound campaigns.
• Experience supporting enterprise customers or volume/enterprise licensing agreements.
• Additional European language skills.

Our Culture and Commitment to You:

We believe great customer experiences come from collaboration, ownership, and continuous learning. You will join an environment where Sales, Technical Sales, and customer-facing teams work together toward shared goals.

We are committed to providing opportunities to develop your commercial, software, and customer-engagement expertise, take ownership of your customer relationships, and build your career within an international organization.

Our goal is simple: protect and grow our customer relationships while creating long-term value for both our customers and our business.