Senior Product Manager, LINQ Connect

Who We Are:

We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less.

At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.  

Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.

LINQ’s Values: 

•  Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. 
•  Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. 
•  Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. 
•  Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. 

About the Role 

We are looking for a Senior Product Manager to own the full product lifecycle for a complex, high-stakes product area - LINQ Connect and School Fees. LINQ Connect is our flagship parent-facing product, the way families fund their child's meal account, pay school fees, and see what's on the lunch menu. As our primary B2C offering, LINQ Connect and its supporting features are a critical engagement platform for districts connecting with families.   

As the Senior PM, you set the strategy for your domain, own the roadmap, lead customer engagement, and drive delivery outcomes without waiting to be directed. You are the recognized expert for your product, internally and with customers, and you partner with engineering leadership on architectural decisions that shape the platform long term. Given you’ll be working on products in a complex and regulated domain, your execution and judgement in prioritization will have real impact. 

What You’ll Be Doing 

• Own the product lifecycle for LINQ Connect and School Fees: discovery, requirements, prioritization, delivery, and post-launch iteration Develop and maintain a product roadmap that balances near-term customer needs with longer-term platform investments and business goals. 
• Lead customer engagement - advisory boards, user research, interviews - and translate insights into strategic direction. 
• Assess product capabilities, backlog health, and competitive positioning to set priorities across competing demand. 
• Partner with engineering leadership on technical architecture decisions, platform investments, and technical debt tradeoffs. 
• Build and communicate business cases for significant investments, with clear framing of alternatives and tradeoffs. 
• Identify and champion cross-team dependencies, negotiate effectively, and surface risks before they become blockers. 
• Operate as the recognized subject-matter expert for your domain, internally and with customers. 
• Mentor PMs and APMs, raising the quality of product work across the team. 
• Contribute to broader product strategy discussions, bringing data-driven perspectives and a clear point of view. 

What We’re Looking For 

• 5 or more years of product management experience on SaaS productor equivalent practical experience. Experience managing applications on a meaningful scale (hundreds of thousands of active users) is a plus. 
• Demonstrated success owning consumer-facing (B2C) native mobile products on both iOS and Android platforms.  Demonstrated experience owning a complex product area with multiple stakeholders, competing priorities, and real tradeoffs. 
• Direct experience partnering with engineering teams at the architecture level - not just ticket execution. 
• Sound judgment on what to build and what not to build, with demonstrated ability to defend those calls clearly. 
• Strong client-facing experience, including regular customer engagement to understand needs, challenges, and outcomes. 
• Experience building and communicating product roadmaps and business cases to senior stakeholders. 
• Strong strategic thinking - you can zoom out, see the market, and connect product decisions to business outcomes. 
• Technical fluency - comfortable with API-based integrations, data architecture, native mobile nuances, and infrastructure tradeoffs. 
• Comfortable making decisions and owning outcomes in ambiguous, high-stakes environments. 
• Collaborative but direct - you surface disagreements and drive to resolution rather than avoiding conflict. 
• Experience in a relevant domain (payments, K-12 EdTech, HR/payroll, ERP, finance, compliance) preferred. 
• Demonstrated use of AI tools to accelerate work and brings curiosity about how AI can help the team validate ideas faster, both internally and with customers. 

Education 

Bachelor’s degree in any field, or equivalent practical experience. Domain expertise and demonstrated PM craft carry more weight than academic background. 

Travel Requirements 

Less than 10%. 

Compensation

We offer a competitive salary of $120,000-$150,000 + a 4% annual bonus.

Why You'll Love Working With Us

Planning Your Future: Our 401(k) plan comes with a 4% employer match on totalearnings (not just your base salary). 

Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed. 

VacationYour Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.  

Paid Parental Leave: Take the time you need to welcome your new addition - We’ve got you covered! 

Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year. 

Giving Back: Feel good while doing good - 16 paid volunteer hours to support the causes that matter most to you. #LINQCares 

Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA - with contributions from LINQ. Dental perks that even cover braces for the kiddos. 

Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options. 

Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!  

EOE Statement/Accommodation Notice:

As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment

based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law. 

To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link: https://www.eeoc.gov/poster

If you’d like to view a copy of the company’s  state or federally required affirmative action plans or policy statement, please email [email protected].  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact  [email protected].  This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.

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