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Salary
$43k – $60k per year
Location
In office (Honolulu, 8am - 5pm)
Seniority
Junior · 2+ years exp
Visa
Filed H-1B visas in the last two years

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Oct 8, 2026. First Hawaiian Bank scores A on the Alion truth index.

Overview
Company
Impact
Profile match
First Hawaiian Bank is the oldest and largest bank in Hawaii, headquartered in Honolulu and offering personal, business, commercial and private banking, mortgages, credit cards, treasury management and wealth management. Founded in 1858, it is the principal subsidiary of First Hawaiian, Inc., a bank holding company listed on Nasdaq, and runs a branch network across the Hawaiian islands as well as in Guam and Saipan. It recruits customer service representatives, branch managers and service supervisors, call center consultants, credit underwriters, commercial real estate and operations specialists, business analysts, and IT, risk and security staff.

First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our Main Branch.

Compensation:

The annual salary range for this role is $43,493 - $60,320/yr; commensurate with experience.

Work Schedule:

Monday - Friday 7:30AM - 4:30PM (hours may vary); Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)

The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals.

The ideal candidate will have:

  • High School diploma/GED or equivalent experience is required
  • 2 years of experience in branch operations; and
  • 1 year of supervisory experience (e.g., Head Teller or Service Manager Associate); or
  • 1-year external supervisory experience, are required
  • Bachelor’s degree in business-related field is preferred
  • Able to plan, organize and budget
  • Effective written and verbal communication
  • Able to manage confidential matters judiciously
  • Possesses attention to detail with excellent follow-through
  • Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business
  • Excellent time management skills
  • Possesses sales skills to enhance business development objectives
  • Able to manage customer inquiries and resolve issues
  • Proficient in Microsoft 365 suite of applications
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