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Salary
$55k – $68k per year
Location
In office (Honolulu)
Seniority
Junior · 2+ years exp
Visa
Filed H-1B visas in the last two years

Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Sep 15, 2026. First Hawaiian Bank scores B on the Alion truth index.

Overview
Company
Impact
Profile match
First Hawaiian Bank is the oldest and largest bank in Hawaii, headquartered in Honolulu and offering personal, business, commercial and private banking, mortgages, credit cards, treasury management and wealth management. Founded in 1858, it is the principal subsidiary of First Hawaiian, Inc., a bank holding company listed on Nasdaq, and runs a branch network across the Hawaiian islands as well as in Guam and Saipan. It recruits customer service representatives, branch managers and service supervisors, call center consultants, credit underwriters, commercial real estate and operations specialists, business analysts, and IT, risk and security staff.

First Hawaiian Bank is seeking a Relief Service Supervisor to join their Branch Service Delivery team. This role will provide relief coverage for the Service Supervisor or Manager at various branches across the state during absences due to illness, vacations, and other circumstances. You will also be responsible for ensuring seamless branch operations and resolving complex customer inquiries and issues. In the absence of the Relief Service Manager, this role will support the oversight of the Oahu Relief Teller Pool and perform duties as a Relief Customer Service Representative (CSR), Teller, or Banking Consultant as needed.

Compensation:

The salary range for this role is $55,000-$68,000/year; commensurate with experience.

This role will provide relief coverage for the Service Supervisor or Manager at various branches across the state during absences due to illness, vacations, and other circumstances. You will also be responsible for ensuring seamless branch operations and resolving complex customer inquiries and issues. In the absence of the Relief Service Manager, this role will support the oversight of the Oahu Relief Teller Pool and perform duties as a Relief Customer Service Representative (CSR), Teller, or Banking Consultant as needed.

The Ideal Candidate Will Have:

  • Bachelor’s degree in business-related field or equivalent experience
  • 2+ years of supervisory experience in the banking or financial industry
  • 2 years’ experience in bank operations; and
  • 2 years of supervisory experience (may be obtained concurrently and be inclusive of graduation from the Service Manager Associate program)
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