Implementation Project Manager (REMOTE)

WHO WE ARE

EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence™ (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book’s #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss-turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Membersby operating with trust, accountability, and a “we before me” mindset. We pursue Innovationand Profitable Growththrough continuous improvement and thoughtful problem-solving, and we believe work should include Fun-celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Implementation Project Manager will oversee and drive process integration clients into our high-performance product suite. The IPM will manage activities associated with new client implementations and internal initiatives, will plan execute and coordinate the activities for on-boarding clients into the EnableComp service suite, will be responsible for managing the timeline, deliverables, setting client expectations, communicating regularly and elevating critical issues.

THE JOB RESPONSIBILITIES INCLUDE

• Provide overall support surrounding the implementation of core service offerings, data integration and requirement gathering activities.
• Work directly with clients to review project status, action items, and resolve issues.
• Consult and identify solutions for client’s specific requirements.
• Work with internal team members to communicate and manage tasks related to the client’s implementation.
• Manage change and client expectations effectively.
• Maintain real time project status through online project management tools.
• Establish and manage aggressive timelines and confront critical-path items and deadlines.
• Provide weekly/monthly reporting and forecasting to management and other key stakeholders on the Operations team.
• Other duties as required.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree required. Advanced degree preferred.
• 4+ years’ experience with implementation and/or technical project management in a healthcare setting.
• Prior experience in physician office setting including knowledge of physician office workflow and processes a plus.
• Extensive familiarity with payer or provider-based healthcare data sets required.
• Experience with project management tools required.
• Technical proficiency with project portfolio management tools, support ticketing software, Apple technology and cloud-based document sharing systems.
• Knowledge about extended medical terminology required.
• Equivalent combination of education and experience will be considered.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
• Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
• Regular and predictable attendance.

SPECIAL CONSIDERATIONS & PREREQUISITES

• Practices and adheres to EnableComp’s Core Values, Vision and Mission.
• Ability to work with different levels of clinical personnel, including providers.
• Ability to work in a very fast-paced and changing work environment.
• Collaborative, customer-focused and able to create visible value.
• Team approach to working with others, ability to perform a variety of duties within any workday and organizational skills from planning to execution of tasks and projects.
• Extensive project coordination experience.
• Process oriented with the ability to drive a project to successful completion.
• Proven track record of conflict management and problem-solving skills.
• Ability to work independently (self-directed/resourceful) and as a team member.
• Excellent communication and client-facing skills.
• Excellent organizational skills.
• Technical aptitude.
• Travel 0-10%; general office environment.