Account Manager
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About the role
Eneba is hiring an Account Manager to own a portfolio of mobile game publishers on our rewarded network. This is a commercial role with a heavy performance-marketing core: you will be the strategic point of contact for your clients, and you will personally build, launch and optimize the event reward funnels that drive their results.
The best person for this job is someone who is equally comfortable on a QBR call with a client’s Head of UA and in the dashboard at 9pm rebalancing reward tiers on an underperforming event. You will own the end-to-end performance of your accounts - the relationship, the funnel setup, the optimization, and the revenue behind it.
What you’ll do
Own client relationships. Serve as the day-to-day contact for a portfolio of mobile game publishers, building trusted relationships with UA managers, directors and CMOs, as well as monetization and growth stakeholders.
Grow your book of business. Expand accounts through cross-sells (bringing additional titles from a client’s portfolio onto the network) and upsells (growing budget and spend on titles already live, and expanding into more geos).
Set up and evaluate event reward funnels. Design reward structures using industry best practices, understanding event mechanics and payout tiers from scratch; QA them pre-launch and assess whether the funnel economics work for both the client and the network.
Review performance and optimize events. Monitor live events against KPIs, diagnose drop-off points in the funnel, and make data-led adjustments to reward tiers, targeting, creative and pacing to hit performance targets.
Act as a strategic advisor. Bring clients benchmarks, category insight and a clear point of view on what to run next - not just a status update on what ran last week.
Own the invoicing and billing process. Manage the commercial back end of your accounts end-to-end, coordinating with finance to ensure accurate, on-time billing and clean resolution of any discrepancies.
Plan and run QBRs. Schedule, prepare and deliver quarterly business reviews - virtual or in person - that translate performance data into a forward-looking growth plan.
Drive client retention. Spot early signals of churn risk, and propose and implement retention strategies that keep accounts growing rather than lapsing.
Own end-to-end campaign performance. Take full accountability for how your clients’ campaigns perform - from onboarding and setup through to results, reporting and renewal.
What we’re looking for
2+ years in mobile ad tech in an account management, partner management, customer success or performance/UA role.
Direct, hands-on experience setting up and optimizing reward funnels. This is the highest priority requirement for this role. You should be able to walk us through a funnel you built, what the reward structure looked like, what underperformed, and exactly what you changed to fix it.
Strong performance analytics instincts. Comfortable working in dashboards and spreadsheets, and confident with the metrics that matter in this space - conversion rate, completion rate, CPI/CPA, ARPU, ROAS, retention and LTV.
Commercial ownership. A track record of growing existing accounts through upsell and cross-sell, and comfort holding a revenue or growth number.
Preferred
Rewarded network experience - offerwall, rewarded playtime, or rewarded engagement/events. This is a strong plus and will move a candidate to the top of the pile.
Experience working directly with mobile game publishers and an understanding of how their UA teams operate.
Familiarity with MMPs and attribution (AppsFlyer, Adjust, Singular) and with BI/reporting tooling.
Exposure to the commercial mechanics of a network - margin, payout models, budget pacing and invoicing.
What it’s like to work at Eneba
Opportunity to join our Employee Stock Options program.
Opportunity to help scale a unique product.
Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
Paid volunteering opportunities.
Work location of your choice: office, remote, opportunity to work and travel.
Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.