Senior Network Engineer

Title: Senior Network Engineer

Department: Information Technology

Reports To: VP, Information Technology

Summary:

The Senior Network Engineer is responsible for day-to-day network infrastructure and server operations as well as assisting with IT HelpDesk as a Level 3 resource.

Essential Functions:

• Network Design & Implementation:
  • Plan, configure, implement and support scalable, and secure network solutions to meet business needs.
  • Evaluate new technologies and recommend upgrades or replacements for legacy systems.
• Network Administration:
  • Manage, monitor, and maintain LAN, WAN, WLAN, VPN, and cloud-based networks.
  • Oversee configuration, maintenance, and troubleshooting of network devices, including routers, switches, firewalls, and load balancers.
• Security & Compliance:
  • Implement and maintain network security protocols, including firewalls, intrusion prevention/detection systems (IPS/IDS), and VPNs.
  • Ensure compliance with relevant security standards, such as PCI.
• Troubleshooting & Optimization:
  • Proactively identify and resolve network performance issues to ensure high availability and reliability.
  • Conduct root cause analysis for network outages and implement corrective actions.
• Documentation & Reporting:
  • Develop and maintain detailed network documentation, including diagrams, configurations, and procedures.
  • Generate reports on network performance and security metrics.
• Collaboration & Leadership:
  • Collaborate with cross-functional teams to support IT initiatives and projects.
  • Work with vendors to ensure timely deliverables and positive outcomes.
  • Work to resolve incidents and report incidents in daily scrum.
  • Responsible for infrastructure installation and maintenance, patch management for network equipment and servers, Opti9 backup and Opti9 DR Testing, and configuration of all hardware in Zoho Site 24x7.
  • Responsible for the daily monitoring of Zoho Site 24x7 and open tickets based on outages.

Education/Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of hands-on experience in network engineering, with a focus on enterprise-level networks.
• Advanced knowledge of routing protocols (e.g., OSPF, BGP, EIGRP) and switching technologies (e.g., VLAN, STP, VTP).
• Experience with firewalls, VPNs, and network security tools (e.g., Cisco preferred).
• Proficiency in network monitoring tools (e.g., SolarWinds, Nagios, Wireshark, Site 24x7).
• Strong understanding of cloud networking (e.g., AWS, Azure, GCP) and SD-WAN technologies.
• Excellent troubleshooting and analytical skills.

Preferred Certifications:

• Cisco Certified Network Professional (CCNP) or higher (e.g., CCIE).
• Certified Information Systems Security Professional (CISSP) or equivalent.
• AWS Certified Advanced Networking - Specialty (or similar cloud certifications).

Soft Skills:

• Strong communication and collaboration skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Leadership and mentoring capabilities.

Working Conditions/Physical Demands:

The employee may be required to perform the essential functions of the job during evening and weekend concerts and/or events.

• Must be able to sit, stand, lift, carry weight, kneel, bend, and grip tools during a full 8 hour shift.
• Must be able to work all shifts, and weekends/holidays as required.
• Onsite Full-time: The work associated with this position will be performed onsite.

Resume and cover letter are required when applying for this position.

About The Philadelphia Orchestra and Ensemble Arts Philly

The Philadelphia Orchestra and Ensemble Arts Philly (POEA) bring together one of the world’s preeminent orchestras with the iconic venues that have anchored Philadelphia’s cultural life for nearly 170 years. As owner and operator of the Academy of Music, Miller Theater, and the Kimmel Center for the Performing Arts, and the programming partner for the historic Forrest Theatre, POEA serves as a cornerstone of the city’s artistic and civic identity, welcoming one million people annually to a vibrant constellation of stages across Center City.

Representing both the world-renowned Philadelphia Orchestra and a dynamic roster of resident partners and visiting artists, POEA presents more than one-thousand events annually that represent a wide range of programming, including Broadway, classical, comedy, theater, jazz, dance, and family presentations, reflecting and serving the breadth of the region’s communities. Through innovative programming, robust educational initiatives, deep commitment to diverse communities, and expanding digital platforms, POEA acts as a convener and civic partner-bringing people together, fostering dialogue, and creating an expansive, inclusive future for the arts in Philadelphia and beyond.

The Philadelphia Orchestra and Ensemble Arts is an equal opportunity employer. All applicants are considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, ethnicity, veteran or disability status.

Employees are expected to be able to perform the essential duties and responsibilities of this position, with or without job modification/reasonable accommodation. If an employee believes a job modification/reasonable accommodation is needed, please contact Human Resources so that a review can be conducted. POEA strives to comply with the accommodation provisions of the Americans with Disabilities Act, Title VII of the Civil Rights Act, the Pregnant Workers Fairness Act, and other related federal, state, and local laws.