Executive Assistant

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position starts at: $57,400. Final compensation will be determined based on experience.

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

The Executive Assistant provides administrative support to executives and senior leaders to ensure efficient operations and effective communication. This role focuses on organizing schedules, coordinating meetings, and handling routine administrative tasks with accuracy and confidentiality. The position requires strong organizational skills and the ability to work under close supervision while maintaining attention to detail. Schedules and coordinates meetings, appointments, and travel arrangements for assigned executives. Prepares and edits correspondence, reports, and presentations in alignment with organizational standards. Maintains calendars and ensures timely communication of changes or updates to stakeholders. Organizes and manages files, records, and confidential information in compliance with company policies. Assists in preparing meeting agendas and takes notes to document key decisions and action items. Coordinates logistics for internal and external events, including venue arrangements and materials preparation. Responds to routine inquiries and escalates complex requests to appropriate resources.

Responsibilities:

• Provide comprehensive calendar management for SG&A Executive
• Act as a liaison and provide support for the Executive’s department
• Complete a broad variety of administrative tasks that facilitate the Executive’s ability to effectively lead their departments including but not limited to; project planning, presentation production, minute taking during meetings, action tracking
• Serve as a primary point of contact for internal and external constituencies on all matters pertaining to the SG&A Executive
• Work closely with the Executive to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately
• Maintain open communications with the entire executive team as well as the associates that support them
• Coordinate team related activities including but not limited to, Weekly & Monthly Team Meetings, Outings, Retreats, etc
• Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the executive, their staff, and peers
• Manage the SG&A Executive’s travel and reimbursable expenses
• Provide event management support as requested
• Provide hospitality to all guests and help to create a welcoming environment
• Build long-lasting relationships with both external and internal stakeholders

Experience We Love:

• Strong ability to execute work with a diversity, equity, and inclusion lens
• Significant executive support experience, including supporting C-level executives
• Expert proficiency with Microsoft Office; adept in using end-user technology solutions overall
• Effective problem-solving skills
• Strong verbal and written communication skills
• Exceptional organizational skills and impeccable attention to details
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, clients, investors, etc.
• Make appropriate, informed decisions regarding priorities and available time
• Ability to complete a high volume of tasks and projects with little or no guidance
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
• Able to maintain a high level of integrity and discretion in handling confidential information
• Excellent judgment is essential
• Ability to switch gears at a moment’s notice
• Ability to travel if requested by the executive leader you support
• Thrive in an intense, do-it-yourself, start-up minded environment
• Ability to work well within a cross-functional team environment
• 1-2 years of Healthcare experience, preferred
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require

Minimum Education:

• Bachelors Degree or Equivalent Experience

Required Certifications:

• HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire

#LI-LL1

#LI-REMOTE

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers - Ensemble