Lead ServiceNow Developer

Job Description

We are seeking an experienced Lead ServiceNow Developer with solid expertise in ITOM, CSDM and integrations to support the multi-source, service-aware and self-healing CMDB. In this role, you will collaborate closely with Product Owners and ServiceNow engineers to deliver future-proof, data-driven solutions that empower stakeholders across the organization.

This position offers hybrid setup with the flexibility to work from any location in Lithuania, whether it's your home or our dynamic offices in Vilnius and Kaunas.

• Collaborate with the Product Owner to assess incoming demands and ensure data-related solution decisions are future-proof
• Work with ServiceNow engineers to create, refine and realize user stories
• Remediate incidents and fulfill requests within your area of responsibility
• Apply creative thinking, both conceptually and practically, to solve complex challenges
• Create holistic solutions that address business and technical needs
• Empower business stakeholders to realize and govern data effectively
• Communicate clearly and empathetically with team members and stakeholders

Requirements

• 5+ years of experience as a ServiceNow Developer
• Solid expertise in multi-source CMDB, discovery (patterns) and IRE governance
• Proficiency in IH-ETL, service mapping and APM/TPM
• Strong understanding of CSDM and the ServiceNow ITAM (HAM & SAM) and ITOM modules
• Capability to design holistic solutions and enable stakeholders to govern data
• Excellent communication skills, both clear and empathetic
• English proficiency at B2 level or higher

Company offers

• Engineering Heritage: Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years
• Advanced Tech Stack: Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies
• World-Class Clients: Work closely with 340+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact
• Professional Growth: Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices
• GenAI Community: Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys
• Entrepreneurial Culture: If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life
• Hybrid Setup: The flexibility to work from any location in Lithuania, whether it's your home or our dynamic offices in Vilnius and Kaunas
• Other Benefits: Additional vacation and trust days, private health insurance, Employee Stock Purchase Plan and more