Project Engineering Specialist

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

• Competitive wages and annual employee bonus and incentives as applicable to certain positions.
• Family-friendly benefits package.
• Company matching group retirement savings plan.
• Paid vacation and sick time.
• Fleet vehicles and travel allowances (as applicable).
• Support for relocations.
• Employee perks and discounts.
• Trades apprenticeships.
• Support for growth, training and education.
• Progressive flexible work arrangements as applicable to certain positions.
• Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.

Join Our Team as a Project Engineering Specialist at Epiroc!

The Project Engineering Specialist is the technical expert responsible for the implementation and support of mining automation and technology solutions from the respective product lines. The Project Engineering Specialist will take responsibility of the product implementation to the end customer which may include, but not limited to planning, installation, configuration, customization, commissioning, training, stabilization, and ongoing support.

Work Type (Onsite/Hybrid/Remote):

Hybrid

Responsibilities:

• Lead the successful implementation of automation and technology products in our local market
• Answer customer inquiries and help them resolve any issues they may have with the product. They may provide information, troubleshoot problems, or escalate issues to other teams.
• Investigate and diagnose product issues reported by customers. They work closely with engineering and other teams to resolve these problems quickly and efficiently.
• Create and maintain documentation that outlines product usage instructions. This documentation helps customers get the most out of the product and can also be used to train new users.
• Offer training sessions to customers. These training sessions can help customers learn how to use the product, troubleshoot common problems, and get the most out of the product’s features.
• Collaborate with other teams within the company. They work with sales teams to assist in product demonstrations and presentations.
• They also work with marketing teams to promote the product to potential customers.
• Will work closely with production and maintenance groups post implementation to ensure ROI is achieved by tracking and evaluating KPI.
• Analyze customer feedback and product usage metrics. This feedback helps them identify areas where the product can be improved and developed.
• Demonstrated ability to oversee and coordinate projects, ensuring that objectives are achieved efficiently and within designated timelines. This includes planning, resource allocation, and monitoring project progress to deliver successful outcomes.
• Experienced in identifying, diagnosing, and resolving technical issues through practical, hands-on approaches. This skill encompasses rapid problem-solving and effective implementation of solutions to maintain operational continuity.
• Proficient in creating Power BI reports that visualize and interpret data for informed decision-making. This includes designing and compiling reports that provide clear, actionable insights to stakeholders and project teams.

Knowledge/Education:

• Degree in Mechatronics Engineer, or similar
• Project Management experience - PMP or similar designation is an asset
• Engineering Technologist with +5 years practical work experience.

Skills and Abilities:

• Knowledge of mining operations
• Experience with managing technical projects
• Experience with servers and network configurations
• Experience with data interpretation and dashboard generation
• Highly developed analytical skills
• Strong communication and presentation skills
• Bilingual in both official languages (French and English) is an asset.
• Ability to travel both domestic and international.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Expected compensation range: $100,000.00 - $120,000.00

We believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada.

We want you to take part in our journey. Accommodation is always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com