Product Owner

The Opportunity

Our purpose is clear: to create meaningful moments between people and the brands they love. We empower brands to expand their global reach to over 260 markets, ensuring simple and seamless eCommerce experiences for consumers worldwide. Through our comprehensive integration solutions, we provide a complete international checkout experience, covering local duties, taxes, fulfilment, delivery management, global returns, and payment processing.

We are looking for an experienced Product Owner. You will working with one of our key clients developing and improving our checkout solutions.

Responsibilites

• Perform ongoing market and competitor analysis to produce insights into new capabilities and features that would drive growth for our Enterprise Retailers
• Produce business cases to support the prioritisation of new capabilities and features
• Work with key Stakeholders to manage the intake of new requests and communicate updates
• Work with Engineering to build the backlog and ensure we deliver the right features
• Work with Stakeholders across multiple functions to flesh out key requirements, expected outcomes and success KPIs post release
• Support demos of new features and capabilities with our Retailers
• Produce release and GTM material for new product deliveries
• Relentlessly track feature performance post go live
• Feed improvement suggestions back into the Roadmap
• Support A/B testing of new capabilities, including producing EO models, tracking A/B test results and compiling recommendations based on test results
• Drive deliver efficiency within the Scrum Team - consistently look at areas of improvement, expedited delivery, enhanced ways of working etc
• Incorporate AI usage into daily tasks as well as feature development

Requirements

• At least 3 years of experience as a Product Owner and previous experience at a different role
• Strong communication and stakeholder-management skills, particularly for direct client interaction.
• Strong organization and prioritization skills.
• Ability to manage and prioritize the team backlog.
• Ability to bring clarity and direction to a senior engineering team.
• Comfortable working with experienced developers and cross-functional stakeholders.
• Nice-to-have: A/B testing experience & experience working with analytics or product data.
• Nice-to-have: Experience collaborating with UX teams.
• Nice-to-have: Experience in Product Discovery

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values-Own It, Champion Simplicity, Win as One, and Debate then Commit-we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

What's on offer?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Healthcare:  Enjoy an annual healthcare allowance of €1,500 and access to our trusted partner, VHI.
• Future-ready Financial Security:  Plan confidently for tomorrow with our pension scheme. Once you complete probation, ESW will proudly match your contributions up to 6.5%. We also offerlife insurance at four times your annual salary.
• Emotional & Mental Support:  Your personal wellbeing is a priority. Our Employee Assistance Programme provides access to counselling and therapy services whenever you need them.
• Fitness & Lifestyle Perks:  Stay active your way with a reduced-rate Flyefit membership and no joining fee, or take advantage of our Cycle to Work Scheme to purchase a tax-free bike.
• Smart Commuting:  Save on your daily journey with the Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid working:  Enjoy the best of both worlds with 2-3 days in our office in Dublin (North Wall), and 2-3 days working from the comfort of your home.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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