Senior System Administrator (Infrastructure & DevOps)

We exist to make it better. 

We’re a new generation software company based in Hyderabad, helping to scale digital businesses to disrupt global utility retail markets. We provide technology development, customer experience and process optimisation services to support our award-winning utility retailers in New Zealand and Australia. 

It’s an exciting time where traditional utilities need to innovate. Consumers expect companies to do good for their employees, customers, local communities, and for the future of the planet (all while offering seamless user experience that’s great value). Our strategy recognises that the exceptional technology we create makes us one of the best consumer facing businesses in our industry.

Our Culture: The “Real” Deal

We don’t just build software; we build careers through our Employee Value Proposition (EVP):

• Real Growth: Learning is integral to delivery. We provide clear pathways and role-based upskilling and certifications.
• Real Care: energytec elevate (e²): 3 hours of protected in-work learning time each week to enable sustainable high performance, continuous development, and long-term career growth; we value sustainable impact over burnout.
• Real Impact: Turn your learning into a legacy. Work with Practice Champions to strengthen our platform architecture and reduce dependencies.

Job Description

Senior System Administrator (Infrastructure & DevOps)

About the Role

We are looking for a Senior System Administrator (Infrastructure & DevOps) to support, design, and implement scalable, secure, and reliable infrastructure and DevOps practices. You will drive automation, manage AWS cloud systems and container orchestration, maintain robust CI/CD pipelines, and leverage AI-driven insights for proactive monitoring and operational efficiency.

AI-first engineering at energytec.ai

At energytec.ai (eTEC), we build with an AI-first mindset, operating as a human-led, agent-operated organization where engineers own outcomes and use AI responsibly to accelerate delivery, improve quality, and strengthen platform resilience.

• Apply AI across Operations: Utilize AI-driven tools for predictive alerts, intelligent log analysis, automated incident resolution, auto-scaling predictions, and capacity planning.
• Guardrails & Governance: Maintain non-negotiable guardrails for security, code reviews, and infrastructure compliance while monitoring reliability through SLOs, DORA metrics, and system performance.
• Knowledge Sharing: Actively share knowledge and standardize prompts, playbooks, and reusable automation scripts to multiply overall team effectiveness.

Responsibilities

• Infrastructure & Automation: Provision, configure, and manage cloud infrastructure using Terraform and Ansible. Automate routine tasks to elevate system reliability and eliminate manual interventions.
• Cloud & Containerization: Deploy, optimize, and manage core AWS services (EC2, S3, RDS, IAM, ECS, EKS) and manage containerized workloads using Kubernetes and Amazon ECS. Administer AWS RDS databases, including backups, patching, performance tuning, and failover testing.
• CI/CD & Deployment: Build, maintain, and enhance automated GitLab CI/CD pipelines for faster, highly reliable software delivery while embedding testing and security checks into the pipeline (shift-left approach).
• Monitoring & Performance: Monitor system health using APM tools (Prometheus, Grafana, AppDynamics, New Relic) and integrate AI-driven observability tools for anomaly detection and automated incident resolution.
• Application Troubleshooting: Troubleshoot application and infrastructure issues across containers, logs, networking, databases, and load balancers. Perform root cause analysis and document fixes and runbooks.
• Security & Compliance Support: Remediate infrastructure vulnerabilities and findings from AWS Security Hub and AWS Inspector in coordination with the Lead - Cloud Security & DevSecOps.
• Collaboration & Best Practices: Partner with development and QA teams to execute smooth deployments, document operational workflows, and champion DevOps and site-reliability best practices across the organization.
• Kubernetes: Strong knowledge of Kubernetes.

Minimum Qualifications

• Core Experience: 4+ years of hands-on experience in Infrastructure, Systems Administration, and DevOps engineering.
• Cloud Architecture: Proven expertise deploying and managing core AWS services including EC2, S3, ECS, EKS, RDS, and IAM.
• Infrastructure as Code & Scripting: Strong practical experience provisioning infrastructure with Terraform, configuration management with Ansible, and writing automation scripts in Python or Shell.
• Container Orchestration: Solid track record deploying, managing, and maintaining Kubernetes clusters and ECS containerized workloads.
• CI/CD Pipelines: Experience building and supporting automated CI/CD pipelines using GitLab CI/CD, Jenkins, or similar platforms.
• Observability: Hands-on experience configuring APM and monitoring platforms such as Prometheus, Grafana, OpenTelemetry, or equivalent solutions.
• Troubleshooting: Strong application and infrastructure troubleshooting skills using logs, metrics, and network tools.

Good to have

• AI in DevOps: Hands-on exposure to leveraging AI/ML tools for predictive scaling, intelligent alerting, anomaly detection, or log analysis.
• DevSecOps & Shift-Left: Practical experience integrating vulnerability scanning and automated security gates into active deployment pipelines.
• Agile Collaboration: Track record of collaborating effectively within Agile teams to consistently ship infrastructure improvements every sprint.
• Problem-Solving Skills: Exceptional debugging, root-cause analysis, and troubleshooting capabilities for complex, distributed cloud environments.
• Communication: Strong written and verbal communication skills to effectively collaborate across cross-functional engineering teams.
• Certifications: AWS Certified SysOps Administrator, Solutions Architect Associate, DevOps Engineer Professional, or CKA (good to have).

Work Location: Hyderabad (ECIL X Roads)

Work Mode: Work from Office (5 days a week)

Notice Period: Looking for candidates who can join within 15 days

Our vision is to be the most loved company wherever we play.

At the heart of our business is a purpose led culture. We’re a community at heart, and we know our people are unstoppable when they have the empowerment to come up with the answers. Here’s some of the benefits we give:

• Flexible working
• Growth academy and internal career opportunities - we grow our people while we grow our company
• Competitive salary
• Five extra days of paid leave every year to do the things that matter to you
• A paid volunteer day every year to give back to your community
• Parental leave that’s above and beyond legal requirements

Want to help us make it better? Apply and we’ll be in touch.