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70000486 - Switchboard Operator

eThekwini Municipality · Public Administration & Local Government · 14 days ago

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Salary

≈ $10k – $28k per year (Estimated)

Location

In office (Durban)

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 14, 2026.

Overview

Company

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Profile match

eThekwini Municipality

eThekwini Municipality is the metropolitan local government of the city of Durban and its surrounding areas. It provides municipal services and hires civil engineers and technologists, internal auditors, policy analysts, legal directors and clerks. The municipality is based in Durban, South Africa.

durban.gov.za · HQ: Durban, South Africa · Public Administration & Local Government · 501-1000 employees

FINANCE DEPARTMENT

SWITCHBOARD OPERATOR

REF NO: 70000486

INTERNAL CONTROL DIRECTORATE

INTERNAL CONTROL AND BUSINESS SYSTEMS DIVISION

Grade: 05

Key Responsibility Areas:

Operates a large PEBX switchboard system and receives, screens and transfers calls to the respective Department or delegate.
Records details of private or business trunk calls on schedule.
Maintains/updates internal directories, recording all details on to filo-fax.
Maintains/updates stop order control and files copies of stop orders provided alphabetically/Department order.

Competencies:

Oral Communication.
Organisational Awareness.
Problem Solving.
Use of Technology.
Data Processing and Analysis.
Service Delivery Orientation.
Interpersonal Relationships.
Cognitive Ability.
Learning Orientation.
Team Orientation.

Essential Requirements:

Grade 12 (NQF Level 4) or equivalent.
6 Months relevant experience.
Computer Literacy.

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