Global Account Manager

The opportunity

Help shape how leading global businesses use market intelligence in their decisions-and in the AI tools and workflows increasingly supporting them. As a Global Account Manager, you will own renewal and revenue growth across a named portfolio of established corporate clients, building relationships that expand Euromonitor’s role across their businesses.

Our clients use Euromonitor to understand markets, consumers and opportunities for growth. As their ways of working evolve, so does how our intelligence reaches them: through Passport, custom research, APIs and connections to AI assistants using Model Context Protocol (MCP). You will help clients identify where these capabilities can create value and turn those opportunities into stronger, broader commercial partnerships.

You will lead the overall account relationship and renewal strategy, sharing responsibility for growth with a commercial partner focused on expansion opportunities. Together with Global Account Directors and specialist teams, you will turn account strategy into action and help shape how clients access and apply our intelligence as their use of AI evolves.

What you will do

· Lead the renewal process and work with your commercial partner to advance expansion opportunities. Lead constructive pricing and contract negotiations, make a confident case for our value and develop agreements that support lasting client partnerships.

· Develop and execute account plans with your commercial partner and Global Account Directors, combining relationship and renewal priorities with a shared expansion strategy. Translate client priorities into clear actions, owners and timelines, coordinating across colleagues and markets as opportunities evolve.

· Develop relationships across business, insights and relevant technology teams, understanding their priorities and making a clear case for Euromonitor’s contribution to business decisions.

· Explore how clients use AI and data in their workflows; identify opportunities for Passport, API access and MCP connections, and involve the appropriate specialists to assess requirements and support adoption.

· Proactively open conversations with new stakeholders and advance expansion opportunities through relevant outreach and discovery. Agree clear next steps, follow through promptly and resolve obstacles to keep opportunities moving.

· Lead account reviews that demonstrate value, address renewal risks and agree to next steps; coordinate product demonstrations, user onboarding and research support with relevant colleagues.

· Maintain accurate account plans, pipeline and forecasts in Salesforce, and share client feedback with product and specialist teams to inform our offerings and commercial approach.

What success looks like

· Delivering renewal and revenue growth targets through focused account strategies, consistent execution, a credible expansion pipeline and accurate forecasts.

· Building relationships beyond individual users, with clear evidence of client value and broader adoption across teams and markets.

· Turning relevant AI and integration use cases into qualified commercial opportunities, working with specialists to progress them.

Requirements

What you will bring

· Three or more years of experience in B2B sales or account management, or a comparable client-facing role with direct responsibility for retention and revenue growth.

· Evidence of meeting commercial targets, developing opportunities within existing clients and contributing to successful renewal or contract negotiations.

· Strong discovery and consultative selling skills, with the confidence to articulate value and negotiate effectively while building trust and responding thoughtfully to client priorities.

· Initiative and ownership: you prioritize the right opportunities, take timely action and follow through on commitments, coordinating stakeholders and colleagues to deliver your account plans.

· Clear communication, negotiation and numeracy skills, with experience using Salesforce or a comparable CRM to manage pipeline and forecasts.

· Curiosity about AI and how businesses use data, with willingness to learn new capabilities and explain their business value in accessible terms.

· Willingness to travel for client engagements and collaborate with international colleagues.

Preferred qualifications

· Practical AI literacy: experience using generative AI tools for research, preparation or workflow improvement, with attention to accuracy, source quality and appropriate handling of client information.

· Exposure to APIs, data feeds, MCP or other client integrations-for example, identifying a use case, supporting a commercial conversation or coordinating with technical colleagues. Deep technical expertise or coding experience is not required.

· Experience managing complex or multinational client relationships, including engagement across multiple teams or business units.

· Experience in market intelligence, data, analytics, SaaS or consultative services; familiarity with consumer markets and business strategy is also useful.

You do not need to have worked with every criteria listed above. We welcome commercially strong candidates who can demonstrate curiosity, sound judgment and the ability to learn unfamiliar products and client workflows.

Benefits

Why work for Euromonitor?

Our values

• We act with integrity
• We are curious about the world
• We are stronger together
• We seek to empower
• We find strength in diversity

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer.

Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Excellent benefits: we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

At Euromonitor International, we are committed to transparency and pay equity. Pursuant to Illinois law, we provide salary range and benefit info on all job postings based in our Chicago office. The base salary range for this role is $64,066 to $95,584 based on experience and qualifications. Alongside Salary, we offer a competitive benefits package, including health insurance options, 401k, paid time off, hybrid work set up, core hours and other perks to support a positive work environment.

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