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Everience is a French technology services company that provides service desk, digital workplace and infrastructure support to large organisations across Europe. Its work covers user support in multiple languages, endpoint and application management, identity and access operations, and increasingly automation and artificial intelligence applied to reduce the volume of tickets reaching human agents. Headquartered near Paris and operating from delivery centres across Europe and North Africa, the company positions itself around measured employee experience rather than only ticket resolution times, and it recruits continuously for multilingual support and infrastructure roles.

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

    We are looking for an experienced External Communications Manager.

    About the Role:

    As External Communications Manager , you will lead external communications activities, helping strengthen its reputation as a leading hub for open innovation and technology development in the energy transition.

    You will develop and execute communication strategies, create engaging content, manage digital channels and build strong relationships with internal and external stakeholders. Your work will help increase awareness, generate leads and support the growth of a vibrant ecosystem of start-ups, scale-ups, research institutions, industry partners and technology teams.

    Key Responsibilities:

    • Execute the external communications strategy and annual communications plan, with a focus on reputation building and lead generation.
    • Manage external reputation and positioning in collaboration with relevant communications stakeholders.
    • Create and publish compelling content across LinkedIn, YouTube and the website.
    • Develop and maintain an editorial and content calendar aligned with business priorities.
    • Support online lead generation through Google and LinkedIn Ads, working closely with external agencies.
    • Manage PR activities, including media interviews, press releases and trade media engagement.
    • Build relationships with campus members, technology teams, research partners and external stakeholders.
    • Identify opportunities to promote the innovation, technology achievements and partnerships.
    • Coordinate external communications activities and ensure appropriate review and approval processes are followed.
    • Manage incoming communication requests and connect stakeholders with relevant subject matter experts.
    • Develop communication materials for events, conferences and external engagements.
    • Monitor communication performance and prepare monthly reports covering reach, engagement and lead generation.

    What You Bring:

    • Bachelor's degree in Communications, Public Relations, Journalism, Marketing or a related field, or equivalent professional experience.
    • Proven experience in external communications, corporate communications, PR, media or public affairs.
    • Strong experience creating content for digital and social media platforms.
    • Experience managing content/editorial calendars.
    • Strong stakeholder management and relationship-building skills.
    • Ability to translate complex technical, business or scientific topics into clear and engaging communications.
    • Excellent written and verbal English communication skills.
    • Experience with LinkedIn, YouTube, websites and digital marketing/advertising.
    • Experience with Google Ads and/or LinkedIn Ads is an advantage.
    • Experience in energy, technology, innovation, sustainability or research is highly desirable.
    • Experience working with partnerships, ecosystems or multi-stakeholder organisations is a plus.

    Ideal Candidate:

    The ideal candidate is a senior communications professional who combines strategic thinking with hands-on execution. You are comfortable developing communication strategies while also writing content, managing digital channels, coordinating PR activities and working directly with stakeholders.

    You are proactive, commercially aware and able to communicate complex technical and innovation topics to different audiences.

    you will have the opportunity to contribute to a high-profile assignment within the energy transition and innovation ecosystem. You will work alongside experienced professionals and stakeholders at the intersection of energy, technology, innovation and sustainability, contributing to initiatives that support the energy transition.

    Everience values expertise, collaboration, innovation and professional development, providing an environment where experienced professionals can make a meaningful impact.

    Diversity & Inclusion:

    Everience Benelux is committed to creating an inclusive working environment and attracting a diverse range of talent. We welcome professionals from different backgrounds and experiences who can contribute to innovative solutions and a successful energy transition.

    All our positions are open to both women and men and are, of course, open to people with disabilities.

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