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Salary
≈ $32k – $55k per year (Estimated)
Location
In office (Amsterdam)
Seniority
Senior
Employment
Freelance

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Jul 31, 2026. Everience scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Everience is a French technology services company that provides service desk, digital workplace and infrastructure support to large organisations across Europe. Its work covers user support in multiple languages, endpoint and application management, identity and access operations, and increasingly automation and artificial intelligence applied to reduce the volume of tickets reaching human agents. Headquartered near Paris and operating from delivery centres across Europe and North Africa, the company positions itself around measured employee experience rather than only ticket resolution times, and it recruits continuously for multilingual support and infrastructure roles.

Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses.

With a 4,000-strong workforce across 18 locations in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow.

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.

We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics

Everience operates in the Benelux and internationally and has 16 sites in Europe.

The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting...

Key Responsibilities:

Level 1 Support:

  • End-user support for Office applications, particularly Office 365

  • Initial setup and deployment of new computers using internal tool - training will be provided

  • Introduction and onboarding of users to company IT tools

  • Printer support and troubleshooting

Level 2 Support:

  • Support for network-related topics: firewalls, switches, and connectivity

  • Escalation point for more complex technical issues

Tools & Technologies:

  • Microsoft Entra ID (Azure AD administration)

  • ServiceNow for ticketing and incident management

  • Use of company-specific deployment and support tools

Essential experience/skills:

  • Fluent in Dutch and English

  • Experienced in both Level 1 and Level 2 IT support

  • Comfortable working autonomously (no backup needed)

  • Location: Amsterdam
  • Freelance

All our positions are open to both women and men and are, of course, open to people with disabilities.

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