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Salary
≈ $59k – $109k per year (Estimated)
Location
Hybrid (Utrecht, Netherlands)
Seniority
Senior · 7+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 14, 2026. Everience scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Everience is a French technology services company that provides service desk, digital workplace and infrastructure support to large organisations across Europe. Its work covers user support in multiple languages, endpoint and application management, identity and access operations, and increasingly automation and artificial intelligence applied to reduce the volume of tickets reaching human agents. Headquartered near Paris and operating from delivery centres across Europe and North Africa, the company positions itself around measured employee experience rather than only ticket resolution times, and it recruits continuously for multilingual support and infrastructure roles.

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

As a Senior Scrum Master, you support multiple teams in increasing their autonomy, maturity, and delivery reliability. At the same time, you look beyond individual teams and work on improvements across the entire value stream, collaborating with the RTE on the continuous improvement of the foundation. You are an experienced change agent who makes patterns visible, does not shy away from difficult conversations, and delivers sustainable improvements. Based on your experience, you know when to facilitate, coach, advise, or intervene firmly. You are not evaluated on organizing ceremonies, but on the sustainable improvements you achieve for teams and the organization. You help the business area continuously improve its ability to deliver value more effectively and predictably in a constantly evolving environment.

Your responsibilities include:

  • Increasing the agile maturity of teams, Product Owners, and stakeholders;
  • Improving collaboration within and between teams;
  • Guiding complex transformation initiatives within a SAFe organization;
  • Increasing predictability, flow, and customer value;
  • Providing insight into predictability and effectiveness in order to drive improvement;
  • Using Azure reporting as well as team effectiveness measurements to support continuous improvement;
  • Identifying and resolving structural impediments at team, process, and organizational level;
  • Developing a culture of continuous improvement and ownership;
  • Coaching and developing teams and their Product Owners;
  • Strengthening the SAFe and agile mindset.
  • Minimum Bachelor's level working and thinking ability (HBO level);
  • At least 7 years of demonstrable experience in an agile role as a Scrum Master;
  • Proven experience coaching and supporting at least three teams simultaneously;
  • Experience as a Scrum Master within complex IT and business environments;
  • Excellent command of the Dutch language, both written and spoken;
  • Experience working in a SAFe environment or a comparable scaled agile framework;
  • Minimum PSM II certification;
  • Strong change management capabilities and experience with organizational development;
  • Experience with data-driven improvement based on flow and delivery metrics.
  • Strong analytical skills combined with a systemic perspective;
  • Ability to influence stakeholders, challenge constructively, and collaborate effectively across teams and disciplines.

All our positions are open to both women and men and are, of course, open to people with disabilities.

All our positions are open to both women and men and are, of course, open to people with disabilities.

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