Application Engineer

Job Description:

Essential duties and responsibilities include the following.

主要职责包括：

• Deliver products, services and consultative support to prospective and existing customers
• 向潜在客户和现有客户提供产品、服务和咨询支持
• Proactive support for pre-sales technical cycle, including assisting Regional Sales Managers in closing the sale.
• 主动积极提供售前技术支持，包括协助区域销售经理完成销售。
• Meet or exceed regional sales support, sales, and business development objectives in collaboration with the regional sales team.
• 与区域销售团队合作，实现或超预期实现区域销售支持、销售和业务发展方面的目标。
• Use technical and business writing skills used to respond to technical portions of new business proposals, e.g. RFP/RFI.
• 运用技术技能和商务写作能力，参与撰写新商业建议书（例如，需求建议书/信息征询书）的技术部分。
• Provide Pre-Sales product Proof of Concept (POC) oversight to ensure client is successful with products and understands product capabilities. This includes planning, staging, installing, and managing the POC process.
• 监督售前产品概念验证 (POC)，确保客户能够顺利使用产品并了解产品功能; 具体工作包括计划、准备、建立和管理 POC 流程。
• Develop and deliver product presentations at customers, conferences and other venues as required.
• 准备产品演示文稿并在客户面前、会议上或其他必要场合进行产品演示。
• Provide relevant customer feedback to corporate: features, futures, issues, success stories, and competitive field intelligence.
• 向公司提供相关的客户反馈，包括：产品功能、未来展望、问题、成功案例和竞争情报。
• Provide network analysis and design at all levels.
• 在全公司上下提供网络分析和网络设计。
• Manage customer sign-off of installations, and professional services to ensure related revenues can be invoiced.
• 管理客户对产品安装的签收，提供专业服务以确保相关收入可开票。
• Post sales installation, implementation, training, documentation, integration, and troubleshooting of products
• 产品的售后安装、实施、培训、文档编制、集成和故障排除
• Perform other duties as the Company may authorize or assign from time to time.
• 执行上级交办的其它任务。
• undefinedTechnical competencies 技术能力要求 Strong optical component/system equipment working experience (5+ years)在光器件或系统设备领域具有丰富工作经验（5 年以上）Optical component or systemequipment manufacturer related backgrounds; Optical transceiver or photonic IC working experience preferably具有光器件或系统设备生产相关背景; 光模块或光电子集成工作经验优先考虑; Very good understanding on photonic network industry; expertise in transport and data test technology对光网络有深入了解; 精通传输技术和数据测试技术Very good knowledge in optical fibre network; expertise in optical test and measurement technology非常了解光纤网络; 精通光测试与测量技术 Customer Skills客户沟通能力 Strong presenter and communicator要求具有出色的演讲能力和沟通能力Savvy project manager资深项目经理Capable of cross-selling products and services能够进行产品和服务的交叉销售Understands and is sensitive to customer business requirements能够了解并敏锐地察觉客户的业务需求Customer advocate维护客户利益Other competencies其他能力 Self-starter and able to communicate and interact with people at all levels.积极主动，具有良好的人际交往能力。Autonomous, well organized, and results-oriented.独立自主，做事有条理，注重结果。Any experience in supporting sales and distribution network channel is advantageous.有销售支持和分销网络渠道支持经验者优先考虑。Possess leadership qualities and good interpersonal and communication skills.具有领导素质及良好的人际沟通能力。Able to work independently and under minimum supervision.能够独立自觉地完成工作。Strong work ethic and integrity良好的职业道德，诚实正直Operates with a high degree of professionalism具有高度的敬业精神Demonstrates strong judgment and analytical skill具有良好的判断能力和分析能力Initiative and accountability积极主动，有责任感Adaptable to change/flexible具有较强的适应能力/变通能力Innovative business and technical problem solver富有创新精神，善于解决商务和技术问题Familiarity with network equipment testing & loading熟悉网络设备测试及装载Academic and Professional Qualifications 学历及专业资格 Education: Degree holder in Telecommunications, Engineering (Electronics) or equivalent. Business degree a definite asset学历要求：拥有电信、工程（电子）学位或同等学位; 同时拥有商学位者优先考虑Pertinent experience: Sales experience is required, preferably in a technical capacity.相关经验：要求有销售经验; 有技术能力更佳。Language requirements: Ability to competently write and speak in English is mandatory; other local languages will be advantageous语言能力要求：英语读写流利; 同时还会其他当地语言更佳

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.