Salary
≈ $15k – $29k per year (Estimated)
Location
In office (Noida)
Seniority
Senior · 5+ years exp

Removed from the employer's board on Oct 31, 2026. First seen by Alion on Aug 12, 2026. EXL scores B on the Alion truth index.

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EXL

EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.

The AI Engagement & Enablement Analyst - OpenAI Platform manages OpenAI partner-engagement cadences, use-case business cases, and Salesforce hyperscaler deal tagging for OpenAI-influenced opportunities within the India AI Center of Excellence.

The analyst runs internal OpenAI Foundational Knowledge training and maintains EXL’s OpenAI use-case portfolio and ROI tracker, connecting partner, sales, and delivery motions.

Responsibilities

  • Manage OpenAI partner-engagement cadences, ensuring commitments, reporting, and enablement activities stay on track.

  • Develop and maintain use-case business cases for OpenAI-based opportunities.

  • Own Salesforce hyperscaler deal tagging for OpenAI-influenced opportunities and maintain pipeline hygiene.

  • Run internal OpenAI Foundational Knowledge training across the India CoE.

  • Maintain EXL’s OpenAI use-case portfolio and ROI tracker, capturing outcomes and value realized.

  • Coordinate with sales, delivery, and partner teams to align engagement and enablement activities.

  • Feed insights from tracked use cases back into the CoE’s offerings and reusable assets.

Must-Have Skills

  • 5-7 years of experience in engagement management, enablement, business analysis, or AI/technology consulting.

Engagement & Enablement

  • Experience managing partner-engagement cadences, enablement programs, or training delivery.

  • Experience building use-case business cases and tracking ROI/value.

  • Proficiency with Salesforce (or similar CRM) for deal tagging, pipeline, and reporting.

GenAI & Communication

  • Working understanding of Generative AI, LLMs, and enterprise AI use-case patterns (OpenAI platform familiarity valued).

  • Excellent communication and coordination skills across partner, sales, and delivery teams.

  • Strong organizational skills with attention to tracking, governance, and reporting.

Good-to-Have / Preferred

  • Familiarity with OpenAI partner programs and Foundational Knowledge training.

  • Domain exposure to BFSI or healthcare.

  • Experience maintaining use-case portfolios and reference/ROI trackers.

  • Business analysis, Agile, or program-management certification.

Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, Artificial Intelligence, Information Systems, or a related discipline (or equivalent practical experience).

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