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Salary
$115k – $135k per year
Location
In office (United States)
Seniority
Senior · 6+ years exp

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Oct 16, 2026. EXL scores B on the Alion truth index.

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EXL

EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.

We are seeking an experienced Strategy Manager to develop and implement credit risk frameworks that optimize risk and profitability and protect portfolio stability. The role partners with Product and Marketing teams to shape credit card and consumer lending products, customer acquisition, and portfolio growth through data-driven analytics.

Work Location: Horsham, Pennsylvania

Work Mode: Onsite

Salary Range: $115K - $135K/Yr Base + Annual Bonus

The posted range is the hiring range for this role - a subset of the broader range available to employees over time - and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process

For more information on benefits and what we offer please visit us at US Careers and Benefit

  • Develop and implement credit risk strategies with Regulatory, Product, Marketing, Analytics, Fraud, and Risk teams, aligned to business objectives and compliance requirements.

  • Present insights and recommendations to senior leadership, building consensus through governance forums and securing approval for policy and strategy changes.

  • Design, test, and deploy credit policy changes, including risk-tiering and acquisition underwriting for credit card portfolios, and measure their business impact.

  • Own product management for credit card offerings and digital journeys: define requirements and KPIs, prioritize roadmaps with Product, Technology, and Operations, and run A/B and rule experiments that protect conversion while controlling fraud and losses.

  • Lead marketing analytics for acquisition and portfolio growth, measuring campaign performance, funnel conversion, segmentation, acquisition cost, and lifetime value against risk-adjusted returns to guide targeting, pricing, and go-to-market decisions.

  • Size markets and build business cases for new product launches and market entries, using scenario analysis and simulation and embedding KYC, AML, and regulatory requirements from launch.

  • Monitor portfolio performance through executive dashboards, analyze trends and loss forecasts, and recommend actions that improve risk-adjusted returns and portfolio health.

  • Educational Background: Bachelor's or higher degree in engineering or a related field; MBA preferred, ideally with a focus on strategy and product management.

  • Industry Experience: 6+ years in credit risk management with a focus on strategy development; analytics consulting experience in banking, including product or marketing analytics for credit card or consumer lending portfolios.

  • Technical Skills: Strong proficiency in SAS, SQL, or Python. Preferred: AWS SageMaker, Snowflake, Power BI, Tableau, and A/B testing. A plus: Python/SQL workflow tooling, LLM-enabled analytics, or machine learning or SAS certifications.

  • Analytical Skills: Strong problem-solving skills and experience in statistical analysis, loss forecasting, simulation-based market sizing, and financial modeling.

  • Product Management Skills: Experience owning or partnering on strategy for credit card, or digital products, including requirements, KPIs, roadmap prioritization, and launches from concept to scale.

  • Communication Skills: Strong communication and stakeholder management skills across all levels; proven record of leading and developing high-performing teams.

  • Experience in a bank or fintech analytics, risk, or fraud team. Launching new products from zero to scale is a plus.

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