APAC Technology Deployment Lead

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APAC Technology Deployment Lead

Job Summary:

The Technology Implementation Lead will play a critical role in delivering high-quality technology experiences across office project builds and conference rooms. This individual will partner closely with Real Estate, Facilities, IT, and Architecture teams to ensure office technologies are implemented, and aligned with project goals and stakeholder expectations. The role requires strong collaboration, technical expertise, and project management skills to drive successful delivery of technology solutions in office environments.

Essential Functions of the Job:

• Partner with Real Estate Leads on key initiatives and stakeholder engagement
• As part of office projects attend weekly project meetings
• Develop trusted relationships with EY preferred AVI’s and other relevant vendors
• Ensure technologies are installed correctly as per initial design and aligned to expectations of project scope
• Partner with Real Estate D&P Leads, Facilities, IT PMO, Architecture and PM teams as well as other key project stakeholders to ensure a complete end to end technology Experience is achieved
• Collect feedback and share with the RE, Product Teams and on-site individuals to improve our solutions and experiences
• Ensure UAT, training and other activity related to handover for Day 2 use and support by local teams
• Work with L3 Teams for the onboarding of the AV infrastructure
• Support the management and submission of records of project artifacts
• Work with project stakeholders on the change and transition management workstream

Analytical/Decision Making Responsibilities:

This role will oversee installation, changes, solutions and services within the directives of the role’s remit. Utilizes knowledge of conference room A/V and other technology utilized and deployed as part of the Office Technology portfolio to determine effective ways to address and mitigate issues. The role additionally requires analytical and critical thinking skills to understand issues as they arise and recommend viable solutions that are both effective and supporting the value to the business.

Knowledge and Skills Requirements:

• Maintains solid interpersonal skills to engage with others in the Firm as well as non EY entities in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or escalating issues using advanced oral and written English communication skills.
• Projects well-defined consultative skill to conduct effective questioning, hone in on key issues and information to formulate ideas and materials as well as present those ideas clearly and concisely to all levels of the organization including senior and/or executive management.
• Maintains an advanced comprehensive knowledge of related technology and solutions as well as the ET vision to recognize and position improvement opportunities in the relevant designs and process’.
• Manifests a strong analytical and problem-solving ability to handle multiple and shifting priorities across a broad spectrum of projects and stakeholders and drive solutions that are both financially and technically sound.
• Maintains strong project management skills as well as various aspects of technology infrastructure design and implementation, to deliver projects on time and within scope and budget
• Maintains appropriate knowledge of services and products of external vendor and suppliers in the Conference Room A/V industry to manage their activities in project deliverables.
• Develops an in depth and continuous understanding of EY’s business, the interconnectivity of the PCD&D team to the Firm’s operating model. Recommends and promotes the benefits and the appropriate use of Office Technology Services and solutions as part of knowledge sharing and platform and services positioning.

Supervision Responsibilities:

The role is an individual contributor and is managed by the APAC PCD&D Delivery Lead. However, the individual in this role must have managerial capacity to potentially manage a team or as a result of specific projects under management, would be expected to influence and manage peers, vendors, suppliers and others in creating and executing the design plan or in the actual deployment of A/V and technology solutions.

Other Requirements:

The role may also require the periodic allocation of additional time on the job to support multiple demands, issues and varying time zones. Some travel may be required.

Job Requirements:

Education:

College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences

Experience:

Approximately 8 to 10 years of experience in a Consulting or Product/Project Management role. Able to accommodate a progression of increasingly complex job responsibilities during the period inclusive of consulting through to project completion.

Additional experience required includes:

Mastery level of Knowledge of Conference Room Technologies such as :

· Expert on AV industry standards and trends

· Audio Visual design concepts and methodologies

· Display technologies including LCDs, projection systems, and direct-view LED

· Wireless presentation devices

· Room controller systems i.e. Creston, Extron, AMX

· Room reservation systems i.e. Outlook room booking, Reserve, Enterprise Recovery Systems (ERS), Enterprise Management Systems (EMS)

· Interactive Whiteboards

· Microsoft conference room technology including Microsoft Teams Room devices

Familiarity with:

· CAD and other relevant architectural standards and tools

· Condeco systems

· Four Winds Technology

· Digital signage platforms

· Network design concepts and methodologies

Certification Requirements:

CTS-I, CTS-D not required but a plus

Note:

This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.

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