Microsoft Dynamics 365 CRM Consultant

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Being part of EY in Greece means being part of a team which has been announced as Top Employer for the third consecutive year, certified as a Great Place to Work for a second year in a row, and awarded as Best Workplace in Professional Services & Consulting for the first time!

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams

Join our continuously growing team, which employs over 2.600 professionals in Greece, to experience great flexibility under our hybrid operating model across our offices in Athens, Patras, and Thessaloniki and help to build a better working world.

The opportunity

We are currently seeking highly motivated people for our Technology Consulting practice, which is a leading provider of services to large corporate clients of all industries.

You will work in multi-disciplinary teams to provide a broad range of CX technology related services, such as digital strategy and architecture, D365 CRM implementation, Power Apps and support. Team members include professionals with a variety of backgrounds, including excellent academic credentials in quantitative sciences, IT, engineering, and business administration, as well as deep professional experience in Greece and abroad.

As an IT Professional you will contribute technical insight to client engagements and internal projects, as well as supervise more junior members of the team, in Greece and abroad. In line with EY's commitment to quality, you will ensure that your work is of the highest quality.

Your key responsibilities

In your role, you are a key player in developing and implementing large and complex Microsoft Dynamics 365 CRM solutions. You will be focusing on both the technical and functional aspects of the role.

Next to development and implementation you will assist in generating new projects as well. As such, you will get a unique chance to further build your profile by:

• Designing and developing solutions in the Microsoft Dynamics 365 environment.
• Implementing business automations using Power Platform and Power Automate.
• Working with clients to update, extend or migrate their current IT applications to make optimal use of the possibilities that Dynamics 365 CRM offers.
• Assisting in the growth of the Microsoft Services Group by extending the knowledge of the Dynamics platform, as well as taking up new challenges for the growing team.
• Working as part of a high-performing team. Collaborating and developing with fellow consultants and/or client colleagues.

Skills and attributes for success

• a bachelor and/or master’s degree in a relevant field. For example, Computer Science, Industrial Engineering, Business Information Management, or IT related fields.
• More than 2 years’ hands on experience with Microsoft Dynamics 365 CRM solutions.
• The ability to design, build, test and implement Dynamics 365 CRM solutions linking to client systems.
• The eagerness to develop yourself in Microsoft Business Applications (Microsoft Dynamics 365 CRM + power platform)
• Strong communication skills in both Greek and English, combined with the ability to build ‘Trusted Advisor’ relationships

Ideally, you’ll also

What we look for

· Experience in working with (Microsoft) Cloud platforms

· Experience with Agile methods like Scrum

· Experience with low code platforms

What we are looking for

What is most important is that you are committed to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, motivation and passion to develop fast in an international working environment. You’ll need to pick up new skills and talents as you go, so asking questions and having the confidence to speak up are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.

What we offer you

Ability to Shape your Future with Confidence by:

• Developing your professional growth:

• You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.

• Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.

• Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.

• Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.

• Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.

• Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.

• Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services & Consulting).

• Fueling an inclusive culture: We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.