IP Core RAN Technical Support Engineer

Introduction

Our client in the Telecommunications sector is looking for an IP/Core RAN Technical Support Engineer at their premises in Johannesburg. 

3/6 months (extendable) 

Primarily responsible for the deployment, configuration, maintenance and technical support of telecommunications IP networks.

Duties & Responsibilities

A. IP Network Deployment and Implementation

• Participate in the deployment and implementation of IP Core and IP RAN networks.
• Configure and integrate network routers, switches and IP networking equipment.
• Support bearer network deployment projects.
• Perform network configuration, testing and commissioning.
• Ensure connectivity between radio access network equipment and the mobile core network.
• Assist with network upgrades, expansions and technology migrations.

 

B. IP Network Operations and Maintenance

• Monitor and maintain IP network infrastructure.
• Perform routine network health checks and preventative maintenance.
• Identify network faults, service interruptions and connectivity problems.
• Ensure network availability, stability and reliability.
• Perform network configuration changes and maintenance activities.
• Support network restoration following service disruptions.

 

C. Network Troubleshooting and Fault Resolution

• Analyse and resolve complex IP network connectivity issues.
• Investigate routing, switching and transmission-related faults.
• Troubleshoot network performance degradation, packet loss and latency.
• Identify root causes of network failures and implement corrective actions.
• Escalate complex technical issues where necessary.
• Prepare technical incident reports and document resolutions.

 

D. Network Performance Monitoring

• Monitor network performance using network management systems.
• Analyse network utilisation, traffic patterns and performance indicators.
• Identify network congestion and potential capacity constraints.
• Investigate network performance abnormalities.
• Recommend improvements to network reliability and efficiency.
• Generate network performance reports.

 

E. Technical Support and Customer Engagement

• Provide technical support to telecommunications operators and customers.
• Assist with resolving network-related technical queries.
• Liaise with field engineers, project teams and network operations teams.
• Provide technical guidance on network configuration and maintenance.
• Maintain technical documentation and project reports.

Desired Experience & Qualification

1. 3-5 years experience in relevant fields, especially project experience in Bearer Network products deployment
2. Knowledge in TCP/IP network and Network Communication Protocols (e.g BGP/OSPF/L2VPN/L3VPN/MPLS/SRV6);
3. Experience on deployment of IPRAN network; Operation and Maintenance of IP networks;
4. Experience on Analysis and Troubleshooting of IP networks;
5. Experience with management systems and performance analysis;
6. Responsible and proactive, good communication skills and team player;
7. Experience with ZTE or Cisco Certified is preferred;
8. Bearer Network Deployment.

 

Qualifications: Degree/Diploma in Telecommunications, Electronic Engineering, Computer Networks or IT Networking

Industry: Telecommunications / Mobile Network Infrastructure

Package & Remuneration

Market Related

Interested?

RequirementIdeal experience