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First seen by Alion on Nov 13, 2026. FactSet scores B on the Alion truth index.

Overview
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FactSet is a financial data and software company headquartered in Norwalk, Connecticut, providing market data, analytics, portfolio and wealth management tools, trading systems and AI-driven research workflows to investment professionals. Listed on the NYSE and Nasdaq under the ticker FDS and founded in 1978, it runs large engineering and operations centres in Hyderabad, Manila and Sofia alongside offices in New York, London, Boston, Chicago, Sao Paulo, Sydney and Singapore. Its openings include software engineers and architects for order management and wealth platforms, site reliability engineers, sales specialists and executives, client support and paralegal roles.

We are looking for a skilled and motivated Site Reliability Engineer to join our team. In this role, you will be responsible for ensuring the reliability, scalability, and performance of our systems and services. You will work closely with development and operations teams to build and maintain robust infrastructure, automate processes, and drive engineering best practices.


Key Responsibilities:

  • Monitor, maintain, and improve the reliability and availability of production systems
  • Respond to and resolve incidents, conducting thorough post-mortems to prevent recurrence
  • Define and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
  • Collaborate with development teams to build reliability into services from the ground up
  • Design and implement automation to reduce toil and improve operational efficiency
  • Participate in an on-call rotation to support critical systems
  • Contribute to capacity planning and performance optimization efforts
  • Document systems, processes, and runbooks to support the wider team


Required Technical Skills:

  • Kubernetes (Required)
  • Hands-on experience deploying, managing, and troubleshooting workloads in Kubernetes
  • Strong understanding of core Kubernetes concepts including Pods, Deployments, Services, ConfigMaps, and Ingress
  • Experience with Kubernetes cluster management and administration
  • Familiarity with Helm for application packaging and deployment
  • Understanding of Kubernetes networking, storage, and security best practices


Additional Technical Skills:

  • Cloud Platforms: (e.g. AWS, GCP, Azure)
  • CI/CD Tooling: (e.g. GitHub Actions, ArgoCD, Harness)
  • Monitoring & Observability: (e.g. Prometheus, Grafana, Coralogix, OpenTelemetry)
  • Infrastructure as Code: (e.g. Terraform, Pulumi)
  • Config Management: (e.g. Ansible, Puppet, Chef)
  • Programming/Scripting: (e.g. Python, Go, Bash)


Soft Skills & General Requirements:

  • Strong problem-solving and analytical skills with a methodical approach to troubleshooting
  • Excellent communication skills with the ability to collaborate across technical and non-technical teams
  • A proactive mindset with a focus on automation and continuous improvement
  • Ability to work effectively under pressure, particularly during incident response
  • Commitment to a blameless culture and continuous learning


Nice to Have:

  • Experience contributing to open-source projects
  • Familiarity with SRE principles as defined by the Google SRE handbook
  • Previous experience in a DevOps or Platform Engineering role

Skills

AWS, Azure, GCP, Kubernetes, Pulumi, Terraform

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