High Bay Operator (Union)

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the High Bay Operator will play a critical role in maintaining accurate inventory and fulfilling customer orders efficiently across the warehouse.

ROLE OVERVIEW

The High Bay Operator is responsible for picking customer orders using picking sheets and RF Scanners, and putting away finished and blank goods in storage racks to ensure inventory accuracy across the warehouse. This role operates at an incentive pace within a production shift environment, requiring physical stamina, safe equipment operation, and the ability to work independently after training. The High Bay Operator delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

•    Collaborate with supervisors and fellow associates to meet daily order fulfillment targets and production goals.
•    Support a safe, organized, and efficient warehouse floor by adhering to all team protocols and assigned duties.
•    Demonstrate reliability through consistent attendance and a willingness to contribute during overtime as needed.

Fan & Customer Impact (Obsessed with Fans)

•    Accurately pick customer orders using picking sheets and RF Scanners to ensure fans receive the right product, on time.
•    Contribute to order accuracy and quality by following established warehouse processes with care and attention to detail.
•    Support the timely movement of finished and blank goods so that fan-facing fulfillment commitments are consistently met.
•    Uphold inventory integrity so that product availability data reflects real on-hand stock across the warehouse.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

•    Learn and apply RF Scanner functionality and the work order process to improve speed and accuracy on the warehouse floor.
•    Adapt to training on crown operation and other equipment, embracing new tools that drive operational efficiency.
•    Identify opportunities to work smarter and more safely within established production workflows.
•    Demonstrate curiosity and openness to process improvements that enhance warehouse throughput and inventory accuracy.

Ownership & Execution (Determined & Relentless Mindset)

•    Execute order picking and putaway tasks with accuracy and urgency, meeting or exceeding incentive pace standards.
•    Operate a crown lift safely and in full compliance with all safety requirements after completing required training.
•    Work independently after the training period, managing assigned tasks without the need for constant supervision.
•    Maintain a strong attendance record and a production-shift mindset, including availability for overtime as required.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

•    Apply AI and technology to improve efficiency, quality, and outcomes
•    Use data and digital tools to inform decisions and enhance performance
•    Demonstrate curiosity and adaptability in adopting new technologies and ways of working
•    Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

•    Ability to lift up to 50 pounds repeatedly throughout the course of a shift.
•    Ability to work at heights of up to 30 feet and stand for extended periods of time.
•    Willingness and ability to learn RF Scanner operation and the work order process.
•    Willingness to be trained on crown operation and ability to meet and maintain all associated safety requirements.
•    Ability to follow directions, read and write in English, and work independently after completing training.
•    Demonstrated reliability through consistent attendance and the ability to work a production shift with overtime as required.
•    Ability to work at an incentive pace, maintaining productivity and quality standards throughout the shift.

WORK LOCATION

On-site: Your work location will be onsite in Easton, PA.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

· Build Championship Teams

· Obsessed with Fans

· Limitless Entrepreneurial Spirit

· Determined and Relentless Mindset

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