IT Software Development Manager

Job Summary

Duties and Responsibilities

Strategic IT Project Delivery

·Manage

and align key strategic objectives with team deliverables

·Establish

and implement the delivery framework

·Ensures

all programs/projects have resource allocation

·Promote

a continuous improvement process mindset

·Ensure adherence to

software development best practices, coding standards, and security guidelines

·Lead

software development teams to deliver high-quality applications

·Collaborate

with stakeholders to define requirements and align technical solutions with

business goals.

·Responsible

and has oversight on the projects/programs (updates, risks, challenges, help

needed)

·Escalate

issues to upper management as necessary

Conducts

retrospective and knowledge sharing across the solution delivery team

Stakeholder Management

·Build strong relationships with senior leadership

and stakeholders, providing clear communication and updates

·Acts

as 2nd level escalation and address any resistance, conflicting priorities through

structured dialogue and escalation paths

·Collaboration across One

Tech leadership on strategic and tactical initiatives

·Manage CSAT and delivery metrics - achieve targets, formulate strategies

and work with BU’s

Technical Competencies and Skills

Education, Trainings and Licenses Required