Regional Sales Director - Strategic Account Management - ASEAN

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission-critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

We are seeking a highly motivated and strategic Regional Sales Director to lead the growth and expansion of our strategic accounts across the ASEAN region. This role is responsible for driving revenue growth, deepening executive-level relationships, developing account strategies, and expanding wallet share within a portfolio of key enterprise customers.

The successful candidate will operate as a trusted advisor to senior client stakeholders, orchestrating cross-functional teams to deliver business value, drive customer outcomes, and identify opportunities across a broad portfolio of solutions and services.

Key Responsibilities

Strategic Account Management

• Own and grow a portfolio of strategic enterprise accounts across the ASEAN region.
• Develop and execute multi-year account plans focused on revenue growth, customer retention, and market expansion.
• Build strong relationships with C-level executives and key decision-makers within client organizations.
• Establish trusted advisor status by understanding customers' strategic initiatives, challenges, and business priorities.
• Drive account penetration across multiple business units and geographies.

Revenue Growth & Business Development

• Deliver against annual and quarterly revenue targets.
• Identify, qualify, and close complex software, SaaS, services, and transformation opportunities.
• Develop and execute pipeline generation strategies within existing accounts.
• Expand customer relationships through cross-sell, upsell, and solution expansion initiatives.
• Lead commercial negotiations and contract discussions.

Executive Stakeholder Management

• Engage with senior client stakeholders including CIOs, CTOs, COOs, Heads of Business, and Digital Transformation leaders.
• Conduct regular executive business reviews and account planning sessions.
• Influence strategic decision-making by aligning solutions to customer business objectives.

Sales Leadership

• Coordinate internal resources to ensure successful engagement and execution of account strategies.
• Drive sales governance, forecasting, pipeline reviews, and opportunity management.

Market & Industry Expertise

• Maintain a strong understanding of industry trends, competitive landscape, regulatory developments, and emerging technologies.
• Position the organization as a strategic partner within the Banking, Financial Services, FinTech, Payments, or Enterprise Software sectors.
• Provide market insights to internal stakeholders and leadership teams.

Customer Success & Retention

• Ensure customer satisfaction and long-term partnership success.
• Partner closely with Customer Success and Professional Services teams to drive adoption and value realization.
• Act as an escalation point for strategic clients when necessary.

Core Capabilities

• Strategic Account Management
• Enterprise Sales Leadership
• C-Suite Relationship Management
• Executive Presence & Influencing
• Consultative Selling
• Complex Solution Sales
• Contract Negotiation
• Pipeline & Forecast Management
• Business Development
• Financial Services & Banking Domain Expertise
• Regional Stakeholder Management
• Cross-functional Leadership
• Customer Success & Retention
• Account Planning & Growth Strategy
• Revenue Expansion & Market Penetration

Requirements and Qualifications

Required

• Bachelor's Degree in Business, Finance, Technology, or a related discipline.
• 10+ years of enterprise sales experience within software, SaaS, fintech, banking technology, or related industries.
• Proven track record of managing and growing strategic enterprise accounts across ASEAN.
• Demonstrated success in achieving and exceeding revenue targets.
• Experience selling complex enterprise solutions to senior stakeholders.
• Strong commercial, negotiation, and account planning skills.
• Experience managing strategic opportunities with long sales cycles and multiple stakeholders.

Preferred

• Experience within Banking, Financial Services, Payments, Lending, Treasury, Capital Markets, or Financial Technology sectors.
• Existing network of senior decision-makers across ASEAN financial institutions.
• Experience working within a global matrix organization.

Success Measures

• Achievement of annual revenue and bookings targets.
• Strategic account growth and wallet-share expansion.
• Customer retention and satisfaction.
• Executive relationship strength and engagement.
• Pipeline generation and forecast accuracy.
• Successful execution of regional account plans.

Ideal Profile

A high-performing enterprise sales leader with a strong blend of hunter and farmer capabilities, capable of opening new opportunities while expanding long-term strategic relationships. The ideal candidate combines executive presence, commercial acumen, and deep industry knowledge to drive sustainable growth across key ASEAN accounts.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well-being: Access confidential one-to-one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation-matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique-bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.