Digital Product Management - Administration

Job Description:

• Develop and execute product strategies aligned with organizational and platform goals
• Define and communicate product vision, roadmap, and priorities for Commercial Banking platform capabilities
• Identify opportunities to improve platform experiences, operational efficiency, and business outcomes
• Translate business needs into product requirements, user stories, and acceptance criteria
• Partner with Agile delivery teams throughout the delivery lifecycle
• Collaborate with developers, architects, analysts, product managers, business stakeholders, and technology teams
• Shape administrative workflows and experiences for business users and platform customers
• Facilitate discussions to define processes, dependencies, priorities, and solutions
• Manage and prioritize the product backlog
• Participate in Agile ceremonies including planning, backlog refinement, sprint reviews, and retrospectives
• Make prioritization decisions based on business value, regulatory requirements, technical dependencies, and stakeholder needs
• Define success metrics and evaluate product performance using quantitative and qualitative feedback
• Monitor adoption, usability, and operational effectiveness
• Identify opportunities for continuous improvement
• Maintain knowledge of Commercial Banking operations, digital platforms, emerging technology, regulatory, operational, and market considerations
• Contribute thought leadership and best practices in platform modernization, digital experiences, and product management

Requirements:

• Bachelor's Degree and 4 years' experience OR High School Diploma/GED and 8 years' experience in Product Management, Product Ownership, Digital Product Delivery, Agile methodologies, or related technology and business disciplines
• Product strategy and roadmap development
• Product ownership and backlog management
• Requirements gathering and user story creation
• Agile and Scrum methodologies
• Stakeholder management and cross-functional leadership
• Business process analysis and workflow design
• Experience design and customer journey mapping
• Platform and ecosystem thinking
• Data analysis and performance measurement
• Commercial Banking domain knowledge
• Preferred experience in Commercial Banking or Financial Services
• Preferred experience with Product Ownership or Product Management supporting enterprise platforms
• Preferred experience working across multiple product domains and stakeholder groups
• Preferred experience translating business requirements into Agile delivery artifacts
• Preferred experience partnering with software engineering teams in Agile environments

Benefits:

• Competitive, thoughtfully designed and quality benefits program
• Total compensation may include variable incentives, bonuses, benefits, and/or other awards