Engineering Manager - Commerce Hub

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

At Fiserv, we are modernising a high-volume global payment processing platform - moving from a monolithic, batch-driven architecture to an event-driven microservices platform on AWS. This is a ground-up build: Confluent Cloud for event streaming, Aurora PostgreSQL for persistence, Kubernetes for compute, and a modern Java/Kotlin stack throughout.

As an Engineering Manager, you will lead one or more delivery teams through this modernisation - owning both the people and the delivery outcomes. This is not a people-management-only role. You will be deeply technical, able to participate in architecture and design discussions, challenge your teams on technical approach, and make sound engineering trade-offs. You will build high-performing teams that deliver production-quality software iteratively and at pace.

You believe AI fundamentally changes how engineering teams work, and you will embed AI-assisted development into your teams’ ways of working as a core capability, not an experiment.

What you’ll do:

• Lead and develop engineering teams - hiring, coaching, and retaining strong engineers while building a culture of ownership, quality, and continuous improvement.
• Own delivery outcomes - accountable for your teams shipping production-ready software incrementally, with clear integration milestones rather than big-bang releases.
• Participate in technical direction - engaging in architecture discussions, design reviews, and trade-off decisions with the credibility to challenge and contribute, not just facilitate.
• Drive engineering standards within your teams - ensuring TDD, CI/CD discipline, observability, and production readiness are non-negotiable, not aspirational.
• Remove blockers and create clarity - shielding teams from noise, resolving cross-team dependencies, and ensuring engineers have what they need to deliver.
• Collaborate across sites - working as a peer with engineering leads in Pune, ensuring shared ownership, consistent standards, and effective cross-site delivery.
• Foster AI-first engineering practices - ensuring your teams actively leverage AI tools to accelerate development, testing, and problem-solving.
• Partner with Principal Engineers and Domain Architects - translating architectural direction into deliverable work and ensuring teams adopt patterns effectively.

Experience you’ll need to have:

• Proven experience leading engineering teams delivering distributed systems - you have managed engineers and owned delivery, not just one or the other.
• Strong technical background in modern Java or Kotlin, microservices, and event-driven architectures - you can read the code, review the design, and spot when something is going wrong.
• Experience building and scaling teams - hiring, onboarding, developing engineers, and creating team structures that deliver.
• A track record of delivering software iteratively in complex environments - you understand vertical slicing, integration-first approaches, and how to keep momentum.
• Ability to engage credibly with architects and principal engineers on technical decisions - you don’t need to be the smartest engineer in the room, but you need to follow the conversation and ask the right questions.
• A conviction that AI-assisted engineering is transformative, with experience embedding AI tools into team workflows.
• Experience with agile delivery in practice - not process for its own sake, but pragmatic approaches that drive actual delivery.

Experience that would be great to have:

• Familiarity with payments, financial services, or high-volume transactional domains is a plus but not essential.
• Exposure to Confluent Cloud, AWS, Kubernetes, or GitLab CI is beneficial.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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