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Salary
$59k – $152k per year (Estimated)
Location
Remote/Hybrid (Porto, Portugal)
Seniority
Architect · 5+ years exp
Overview
Company
Impact
Profile match
Five9 is an American company founded in 2001 that sells cloud contact centre software, and it was one of the first vendors to argue that call centre infrastructure belonged in a data centre it operated rather than in each customer's building. Its platform handles inbound and outbound voice, digital channels, workforce management and increasingly artificial intelligence agents that resolve interactions without a person, sold mainly to mid-market and enterprise service organisations. Headquartered in San Ramon, California and listed on Nasdaq, it competes with NICE, Genesys and the contact centre products bundled into larger communication suites.

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

The Enterprise Sales Director is an individual contributor role. We are looking for someone who creates, identifies, and closes sales within the Iberian region or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful candidate is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals.

Key Responsibilities:

  • Create and drive revenue within a specified region or list of named accounts
  • Generate business opportunities through professional networking
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
  • Meet and exceed all quarterly and annual sales quotas
  • Own the sales cycle from start to closure
  • Develop business plan and present the business plan during quarterly review sessions
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connections, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications:

  • 5+ years of outside enterprise software sales experience
  • Be able to work independently and as part of a team in a fast pace, rapid change environment
  • Experience selling at the C-level
  • Proven track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Fluent in Spanish and English

Preferred Qualifications:

  • Contact Center Software Sales in less than 1,000-seat space
  • Experience selling to CXO
  • Knowledge of territory or accounts assigned

Benefits:

  • Five9 Shares
  • Commission Scheme
  • 10% Flexi Benefit
  • Meal Allowance
  • Medical Insurance
  • Life Insurance 
  • 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here:  https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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