Business Operations Manager

Description

Working in Business means always seeing the full picture. You spot trends, align stakeholders, and don't rest until you see the move through. From partnerships to revenue operations, those who thrive here are commercially minded, analytical, and excited to solve problems without obvious solutions. So if you're a born strategist who never leaves anything unfinished, the Fiverr Business team has just the job for you.

We're looking for a Business Operations Manager who is a sharp analytical thinker and a strong business operator: commercially minded, execution-focused, and skilled at aligning stakeholders to drive results. You'll own a key part of the early freelancer journey on Fiverr, driving execution across Acquisition, Onboarding, Vetting, Quality & Trust, so that freelancers are successfully activated and reach their first engagement on the platform.

What am I going to do?

• Own your business targets: Track the performance of your area, critically review the numbers, identify growth opportunities, and take action to pursue them.
• Drive cross-functional initiatives: Take strategic initiatives from idea to impact, working closely with Product, Data, Product Marketing, and other teams to align stakeholders and deliver business outcomes.
• Conduct business research: Investigate the competitive landscape, extract relevant benchmarks, and build data-driven business models that support strategic decisions.
• Use data and AI: Analyze metrics with data, Excel, and AI tools, optimize processes, and deliver sharp, clear reporting.
• Operate with independence: Make decisions, manage trade-offs, and proactively flag what needs leadership visibility.
• Build partnerships: Establish trusted relationships with colleagues across the business, so you're part of key decision-making discussions.

Requirements

• 3+ years of experience in business, strategy, or analytical roles, preferably in business operations or consulting
• Experience formulating and implementing strategic initiatives
• Strong analytical skills: interpreting data, running qualitative and quantitative research, and turning results into clear takeaways
• Strong operator mindset: outcome-driven, hands-on with execution, and comfortable owning results end-to-end
• Proven stakeholder management across Product, Data, Marketing, and business leaders
• A collaborative, low-ego team player who works well both independently and as part of a broader group
• Excellent written and verbal communication skills
• Advanced English

Equal opportunities

At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.