City Manager - Dallas

About the Role

City Managers are the face of Flex in their geographic region or category. This is our first ever hire to own the business owner community.

Your mission will be to have everyone in your city know what Flex is by hosting intentional events, curating the invite list, and fostering relationships that become champions of the brand. You’ll report to the Head of Marketing and work closely with our creative and data teams to generate assets and ensure attribution of events and referrals. This is a highly relational, on-the-ground role: equal parts community builder, deal originator, and operator. You’ll represent Flex to business owners in your city, ensuring Flex is top-of-mind as their financial partner.

What You’ll Do

• Host and curate events: Plan and execute dinners, salons, and small-format gatherings that attract premium business owners.
• Foster 1:1 relationships: Build personal connections with attendees, becoming a trusted connector and resource in the community.
• Own referral flywheels: Encourage and track peer-to-peer referrals, ensuring the right attribution back to your channel.
• Leverage CRM rigorously: Log every relationship, event touchpoint, and referral in CRM; ensure accurate attribution and reporting.
• Follow up with intent: Send personalized notes, share relevant content, and schedule 1:1s to deepen engagement beyond the event.
• Performance reporting: Measure and communicate the ROI of your efforts (pipeline generated, conversion rates, referral multipliers, CAC payback).
• Collaborate cross-functionally: Partner with Flex’s marketing, sales, and data teams to align messaging, share community insights, and optimize attribution strategies.
• Represent Flex authentically: Act as the local face of Flex - knowledgeable about our product, our mission, and the needs of business owners.

What You Bring

• 2-5 years of experience in investing, business owner support, partnerships, or ecosystem/community-building roles.
• Proven ability to host and lead high-value events that drive meaningful relationships.
• Existing networking and relationship-building skills with business owners.
• Experience working with CRM tools (e.g., HubSpot, Salesforce, Affinity) and applying attribution strategies.
• Data-driven mindset: you’re comfortable tying community activity to business outcomes.
• Excellent written and verbal communication; you can confidently represent Flex in front of business owners and investors.
• Entrepreneurial and scrappy - you thrive in ambiguity, love being on the ground, and can spin up a dinner, follow up with guests, and report results all in the same week.
• Bonus: Prior experience as a founder, operator, or in a startup community role.