Digital Communications Coordinator

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Position Summary:

Florida Atlantic University is seeking a Digital Communications Coordinator - Boca Raton, FL.

The Digital Communications Coordinator position works to enhance the University’s public image, increase awareness about FAU’s faculty, staff, students and programs, and to ensure consistency of image and quality in all marketing/public relations communications.

Summary of Responsibilities

• Serve as the primary coordinator for university marketing projects from intake through completion.

• Develop and manage campaign timelines, ensuring stakeholders meet deadlines and projects remain on schedule.

• Maintain the master communications calendar and coordinate message timing across multiple departments and initiatives.

• Track deliverables, approvals, and dependencies to ensure seamless execution of fundraising and engagement campaigns.

• Identify workflow improvements and contribute to the development of scalable marketing processes and procedures.

• Assist with paid social media coordination, including campaign setup support, content alignment, audience coordination, and performance tracking.

• Coordinate marketing support for university-wide events, campaigns, and special initiatives that require cross-functional collaboration.

• Help connect Advancement marketing needs with broader university priorities, ensuring campaigns and communications reflect institutional goals and brand standards.

• Collaborate with the marketing team to support shared projects, align messaging, and ensure consistent execution across channels.

• Manage the production, testing, scheduling, and deployment of email communications across Institutional Advancement.

• Support fundraising appeals, alumni engagement initiatives, stewardship communications, event promotions, and executive communications.

• Coordinate audience segmentation and list requests in partnership with Advancement Services.

• Maintain quality control standards across all email campaigns, ensuring consistency, accuracy, and compliance with university standards.

• Support performance analysis and recommend enhancements to improve engagement and effectiveness.

• Serve as the day-to-day manager of Foundation and Alumni web properties.

• Maintain website content and ensure information remains accurate, current, and aligned with organizational priorities.

• Create new web pages and campaign landing pages in support of fundraising and engagement initiatives.

• Conduct regular website audits and content refreshes to improve usability, content quality, and user experience.

• Coordinate web-related requests and collaborate with stakeholders to support evolving business needs.

• Assist in maintaining campaign performance records and reporting materials.

• Conduct quality assurance reviews for emails, websites, and digital marketing assets.

• Help identify opportunities to improve campaign execution, operational efficiency, and stakeholder experience.

• Maintain organized digital asset libraries, project documentation, and campaign records.

• Perform other job-related duties as assigned.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

PREFERRED QUALIFICATIONS

Experience managing email marketing campaigns and website content.

Experience coordinating multiple projects simultaneously in a deadline-driven environment.

Strong written, organizational, and project management skills.

Experience in higher education, nonprofit, alumni relations, or advancement communications.

Experience with marketing automation.

Experience working with content management systems and web publishing tools.

Familiarity with audience segmentation, campaign planning, and digital analytics.

Experience coordinating with creative teams, vendors, and multiple stakeholders.

Salary:

Exempt Administrative, Managerial, Professional (AMP)

College or Department:

Location:

Work Days and Hours:

Application Deadline:

Special Instructions to Applicant:

Resume

Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED:

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:

Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [email protected]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.