Renewal Sales Representative

The renewals sales team requires a Renewal Sales Rep to follow up on renewal services, covering the El Salvador (Multi Sector) territory and GRAD. Your primary focus is to generate pipeline through renewals, identify cross-sell, up-sell and technological upgrade (refresh) opportunities from the installed base and interact with the Field Sales Team, partners and distributors to identify, develop, accelerate and close deals. You will help us to ensure a better quality of work, supported by more time getting in touch with the ecosystem. You as Renewal Sales Reps will help the team to maintain sustainable growth.

• Manage all the renewals below 15K according to the Renewal Tracking System (RTS), cross/upsell and refresh opportunities on the territory. Close deals to reach individual Quarterly Quota.
• Drive revenue in installed base accounts from the SMB segment.
• Manage the full sales-cycle, work closely with partners and distributors.
• Meet or exceed quarterly revenue targets.
• Develop/execute account plans for top accounts in the assigned territory.
• Forecasting and account/opportunity management in Salesforce.com.
• High-energy, motivated self-starter and team player.
• Complete weekly reports with the activities done, including accurate forecasting. Keep Salesforce updated with opportunities and forecasting in order to provide visibility of the territory.
• Detect flaws (weak attention from partner to the end user, bad implementation of the Fortinet products, etc.) that end users mentioned during your calls and inform them to the Field Team when appropriate.
• Participate in the Weekly Forecast meetings from the Field Sales Team and 1:1 forecasting meeting with the Team Lead.
• Employees are required to live in El Salvador

• Relevant sales experience in IT companies
• Experience and ability managing customer relationships and leveraging those relationships to expand business
• Ability to handle multiple sources of information and to consolidate needs for our customers, partners and distributors
• Ability to work on several administrative tasks as a part of his/her success on the role
• Excellent written and verbal communication skills in English and Portuguese
• The candidate must be based in San Salvador
• Hands on experience with Salesforce.com
• In-depth understanding of the sales administration process
• Excellent interpersonal skills and being a team player
• Solid analytical and organizational skills
• Numerical abilities and problem-solving attitude
• BSc degree in Sales, Business Administration, Computer Engineering or relevant field
• A technical background in computer science or engineering a plus