Operations Supervisor, Control Centre

Branch: Electric

Affiliation: Management & Exempt

Employment Status: Full-Time Regular

Expected Hiring Range: $135,000.00 to $155,000.00 Annually

Short-term Incentive Eligible: Yes

Workplace Flexibility: No

Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

Reporting to the Operations Manager, System Control Centre, you will lead a team of highly skilled professionals responsible for monitoring and supporting the provincial power system. You’ll play a critical role in ensuring system reliability, operational excellence, and a strong safety culture, while helping the Control Centre adapt to evolving operational needs and industry requirements.

Responsibilities

• Provide leadership, coaching, and direction to the Control Centre team, ensuring safe and efficient day-to-day operations.
• Oversee resource planning, scheduling, and work prioritization to support transmission, distribution, and generation activities.
• Lead the team’s response to operational issues, emergencies, and system events.
• Ensure compliance with safety requirements, reliability standards, policies, and operating procedures.
• Manage Control Centre operating budgets and identify opportunities to improve efficiency and optimize costs.
• Build strong working relationships with internal and external stakeholders, including industry partners and regulatory organizations.
• Support continuous improvement initiatives by identifying opportunities to enhance processes, technology, and service delivery.
• Develop team capability through hiring, onboarding, coaching, training, and performance development.
• Foster a culture where safety, accountability, collaboration, and operational excellence are at the forefront of everything we do.

Requirements

• Diploma of Technology (Electrical, Instrumentation and Electronics) from a recognized program.
• 7 - 10 years OR equivalent directly related utility experience (NERC Certification plus 5 years’ experience as a System Operator).
• Journeyperson Tradesperson certification considered an asset.

Other Qualifications

• Demonstrated knowledge and understanding of the utility industry; understand the impact of outages
• Working Knowledge of the electric power system infrastructure
• Knowledge of designated operational area and related systems, work methods and procedures.
• Demonstrated ability to lead in emergency response
• Ability to become NERC certified as a transmission operator. FortisBC will provide the training and opportunity to write the exam.
• Strong analytical and professional judgment skills

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.