German Language Trainer

Foundever • German: C1 • English: B2 • Cybersecurity • Professional Services • Bachelor's Degree • 11 days ago
Smart Apply
Similar jobs
1,528,362open jobs
91,552companies
237,478added this week
Browse all
Salary
≈ $27k – $64k per year (Estimated)
Location
In office (Cairo)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 2, 2026.

Overview
Company
Impact
Profile match

Foundever

Foundever is a customer experience and business process outsourcing company headquartered in Luxembourg City, providing customer care, technical support, sales and retention, collections, trust and safety and back-office services for brands. Formed from Sitel Group and its 2021 acquisition of Sykes Enterprises, it has about 170,000 associates serving more than 750 brands in over 60 languages across 45 countries. Much of its hiring is for multilingual customer advisors in Lisbon, Porto, Budapest, Athens, Sofia, Cairo and the Philippines, alongside network and CCaaS engineers, HR specialists, finance analysts and operations managers.
foundever.com • HQ: Luxembourg City, Luxembourg • Business Process Outsourcing (BPO) • Call Center Services • 11-50 employees • Est. 1985
Tech stack of Foundever

About Us

Foundever® is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.

Role Purpose

The German Language Trainer will be part of the Language Academy within the Learning & Development department, responsible for delivering high-quality German language training to adult learners in a BPO environment. The role focuses on spoken German, business communication, pronunciation, and cultural awareness to ensure agent readiness for German-speaking client accounts.

Key Responsibilities

Training Delivery

  • Deliver German language training to adult learners supporting BPO and customer service operations.

  • Teach spoken German, pronunciation, grammar in context, and business/customer service communication.

  • Conduct role plays, call simulations, and real-life customer interaction scenarios.

  • Adapt training delivery to different proficiency levels and learning styles.

Assessment & Coaching

  • Assess learners’ German language proficiency and identify individual and batch-level gaps.

  • Provide structured feedback and targeted improvement plans.

  • Monitor and track language progress to ensure readiness for production.

Content Development

  • Develop, adapt, and maintain German language training materials aligned with client and business requirements.

  • Ensure content supports quality standards, CSAT, and operational KPIs.

Stakeholder Collaboration

  • Work closely with Operations, Quality, and other L&D stakeholders.

  • Support nesting and post-training phases with language coaching when required.

  • Provide language insights and recommendations to Team Managers and Quality teams.

Reporting & Documentation

  • Maintain accurate training records, assessments, and attendance.

  • Share regular progress reports with L&D leadership and operations.

Required Qualifications & Experience

  • Bachelor’s degree in German, Linguistics, Education, or a related field.

  • German language proficiency: C1-C2 (spoken and written) - MUST.

  • English proficiency: B2 - MUST.

  • Proven experience teaching languages to adults - MUST.

  • Minimum 1+ years of experience in a BPO / call center training environment - MUST.

  • Strong expertise in customer service and business communication.

  • Excellent facilitation, coaching, and classroom management skills.

Preferred Qualifications (Advantage)

  • Experience supporting German-speaking customer service or technical support accounts.

  • Exposure to international clients (DACH region preferred).

  • Teaching certifications such as TELC Trainer, Goethe, TESOL, or CELTA.

What We Offer

  • Be part of the Language Academy within a structured L&D function.

  • Exposure to global clients and multilingual accounts.

  • Career growth and development within a multinational BPO.

  • Competitive compensation and continuous learning opportunities.

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,528,362 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

HR
Similar stack
Same company
Cairo
up to $46k per year • Remote (Egypt, Morocco, Tunisia) • Part-Time
Python
AI/ML
AI Agents
DevOps
GitHub
Apply
$90k – $114k per year • In office • Full-Time • Palm Desert
Apply
≈ $19k – $31k per year (Estimated) • Hybrid • Full-Time • 3+ years exp • Bachelor's Degree • Moscow
Apply
Caregiver 8 hours ago
In office
Apply
Direct Care Worker 8 hours ago
≈ $59k – $160k per year (Estimated) • In office • Muncy
Apply
In office • Hangzhou
C++
AI/ML
Function Calling
AI Agents
NLP
VLM
LLM
Post-training
Tool Use
Apply
≈ $172k – $317k per year (Estimated) • In office • 5+ years exp • Bachelor's Degree • Mountain View
AI/ML
Gemini
Post-training
Apply
≈ $27k – $69k per year (Estimated) • Hybrid • Full-Time • Auckland
AI/ML
Post-training
Management
Agile
Apply
≈ $56k – $119k per year (Estimated) • In office • 1+ year exp • Bachelor's Degree • Norcross
AI/ML
Post-training
Apply
$97k – $184k per year • Remote (United States) • Full-Time • Bachelor's Degree • United States
AI/ML
Post-training
Management
Microsoft Teams
Marketing
LinkedIn
Apply
HR Specialist 10 days ago
≈ $29k – $67k per year (Estimated) • In office • 3+ years exp • Cairo
Management
Microsoft Office
Apply
≈ $22k – $53k per year (Estimated) • In office • 1+ year exp • Bachelor's Degree • Cairo
Management
Agile
Apply
≈ $22k – $53k per year (Estimated) • In office • 2+ years exp • Bachelor's Degree • Cairo
Management
Agile
Apply
L&D Manager 16 days ago
≈ $31k – $70k per year (Estimated) • In office • 3+ years exp • Bachelor's Degree • Cairo
Apply
≈ $22k – $53k per year (Estimated) • In office • 2+ years exp • Bachelor's Degree • Cairo
Management
Agile
Apply
≈ $50k – $118k per year (Estimated) • In office • Full-Time • Cairo
DevOps
GitHub
Marketing
LinkedIn
Apply
In office • Full-Time • 2+ years exp • Bachelor's Degree • Cairo
Analytics
Microsoft Excel
Management
Outlook
Apply
Manager, GMP Audits 7 hours ago
≈ $93k – $262k per year (Estimated) • In office • Full-Time • 5+ years exp • Cairo • Johannesburg • El Jadida • Riyadh • Sandton
Apply
≈ $30k – $75k per year (Estimated) • In office • Full-Time • 1+ year exp • Bachelor's Degree • Cairo
SQL
Apply
≈ $65k – $151k per year (Estimated) • In office • Full-Time • Cairo
Analytics
Microsoft Excel
Design
AutoCAD
Management
Intercom
Apply
See all jobs
This is one of many
1,528,362 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles