Manager, Insights & Analytics - Subscription
OVERVIEW OF THE COMPANY
Fox News MediaFOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.JOB DESCRIPTION
FOX News Media is looking for a Manager, Insights & Analytics to support our growing portfolio of subscription products, anchored today by FOX Nation.
This role is the marketing and lifecycle specialist on the subscription analytics team. You will own the measurement behind how we acquire, convert, win back, and retain subscribers: campaign and channel performance, CPA and spend efficiency, offer and promotional testing, and the CRM and lifecycle programs that carry subscribers through their tenure. You will also work on engagement measurement for our subscription products, because what subscribers do after they convert is what ultimately determines whether marketing spend pays back.
The ideal candidate is a collaborative problem-solver with real marketing intuition who can write their own SQL, turn data into actionable business insight, and tell a clear story to non-technical partners.
A SNAPSHOT OF YOUR RESPONSIBILITES
Marketing & Acquisition Analytics
Serve as a key strategist for marketing, acquisition, win-back, and retention efforts, turning data insights into concrete recommendations on offers, timing, and targeting
Own recurring reporting on subscriber acquisition, retention, churn (voluntary and involuntary), and cancellations
Partner with Marketing to analyze campaign performance across channels and connect marketing spend to downstream subscriber acquisition and retention
Own CPA calculations and marketing spend efficiency analysis, monitoring performance by channel, campaign, and offer, and identifying where spend should shift
Build and maintain dashboards tracking key subscription metrics (churn rate, cancel rate, plan mix, CPA, and related measures)
Conduct cohort analysis to identify trends by acquisition channel, offer, plan type, and tenure
Investigate drivers behind churn and cancellation trends and flag actionable takeaways to stakeholders
Analyze pricing, packaging, and promotional performance to inform future offer strategy
CRM & Lifecycle Measurement
Measure CRM and lifecycle campaign performance across email, push, in-app, and SMS, and connect it to subscription conversion, migration, and retention outcomes
Build and refine attribution models (e.g., first-touch) to quantify the impact of marketing and CRM activity on subscriber outcomes
Conduct segmentation and cohort analysis to surface at-risk segments, re-engagement opportunities, and personalization angles across lifecycle channels
Support experimentation efforts (e.g., offer, subject line, and message format testing) by helping isolate confounding variables such as content quality versus format
Troubleshoot discrepancies between CRM platform reporting and internal tracking - naming mismatches, missing campaigns, deduplication logic - and resolve them at the query level
Engagement Measurement for Subscription Products
Report on engagement KPIs for subscription products - active days, session frequency, content starts and completion, and platform mix across web, mobile app, CTV, YouTube, and third-party platforms
Link early-tenure engagement to retention and LTV, identifying the behaviors that indicate a healthy subscriber and feeding that back into acquisition targeting, onboarding journeys, and offer design
Evaluate which acquisition sources and offers produce the most engaged subscribers, not simply the most subscribers
Reporting, Data Quality & Partnership
Write and maintain SQL (Snowflake or comparable) against subscription, billing, campaign, and engagement data to support recurring reporting and ad hoc stakeholder requests
Translate data into clear, digestible summaries and recommendations for marketing and cross-functional stakeholders
Maintain and improve recurring reporting processes to reduce manual work and improve accuracy, supporting the move toward self-service dashboards
Proactively flag anomalies - tracking gaps, app issues, data quality problems - before they distort reporting or reach decision-makers
Flag data quality issues or tracking gaps to Data Engineering and Analytics Engineering partners
WHAT YOU WILL NEED
Strong SQL skills required - able to independently write queries involving joins, aggregations, and CTEs against large datasets. This is a must-have
Experience in marketing analytics, subscription or growth analytics, or a related quantitative and reporting role
Marketing intuition - an interest in and feel for how acquisition channels, campaigns, and offers affect subscriber behavior, not just the ability to pull numbers
Experience analyzing or reporting on subscription and lifecycle metrics (acquisition, churn, cancellations, retention)
Understanding of marketing attribution, including first-touch and multi-touch approaches
Comfort working in a BI or visualization tool (Looker, Tableau, Power BI, or similar)
Strong Excel and Google Sheets skills for ad hoc analysis, including pivot tables
Good communication skills - able to explain data findings clearly to non-technical stakeholders
Detail-oriented, with a track record of catching and resolving data quality issues before they reach leadership
Experience with AI tools such as Claude, ChatGPT, or Cursor
Hands-on experience with a CRM or lifecycle platform such as Braze - including campaign and canvas reporting, segment auditing, and data reconciliation - a plus
Familiarity with subscription billing platforms (e.g., Recurly, Zuora, Stripe Billing) a plus
Experience with Adobe Analytics, Google Analytics 4, or a comparable engagement measurement tool a plus
Prior experience in media, streaming, publishing, or another content subscription business a plus
Bachelor's degree in a quantitative field (Statistics, Economics, Math, Business Analytics) or equivalent practical experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $128,000.00-149,000.00 annually. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.