Business Analyst
Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Nov 5, 2026. FuGenTex Solutions scores A on the Alion truth index.
Location: Mumbai
Job Purpose
The Business Analyst will serve as a strategic bridge between functional business units and technology teams. Incumbent will be responsible for identifying, analyzing, and re-engineering core lending processes to drive radical improvements in Cost, Turnaround Time (TAT), and Productivity through automation and digital intervention.
Key Responsibilities
Opportunity Identification: Collaborate with functional teams (Sales, Underwriting, Operations, Collections) to conduct “As-Is” process mapping and identify bottlenecks, manual dependencies, and high-TAT stages.
Process Re-engineering: Design “To-Be” future-state processes that leverage automation (RPA), AI-based underwriting, and digital onboarding (e-KYC) to replace legacy manual workflows.
Business Case Development: Quantify potential benefits for proposed initiatives, focusing on reduction in cost-per-loan, improvement in disbursement TAT, and increase in per-FTE productivity.
Requirements Management: Translate complex business needs into detailed Business Requirement Documents and Functional Specifications for the development teams.
Automation Implementation: Work closely with Automation and IT teams during the solution design, ensuring the technical build aligns with re-engineered process goals.
Stakeholder Engagement: Facilitate workshops and “Design Thinking” sessions with process owners to ensure buy-in and manage the human side of process change.
UAT & Benefit Tracking: Lead User Acceptance Testing (UAT) and conduct post-implementation reviews to monitor realized benefits against projected KPIs.
Preferred Qualifications & Skills
Education: Bachelor’s degree in Business, Finance, or Engineering; MBA or specialized certification in Business Analytics/BPR
Experience: 3-7 years of experience as a Business Analyst, preferably within Indian NBFCs or Retail Banking.
Domain Knowledge: Deep understanding of the Loan Lifecycle (Origination, Credit Appraisal, Management, and Collections).
Technical Proficiency: Familiarity with automation tools (RPA like UiPath, BluePrism) and AI-driven document verification.