Product Manager / Director - Payment & Merchant Acquiring

About the Company

Our client is a MAS-licensed Major Payment Institution headquartered in Singapore, operating at the intersection of traditional finance and digital assets. They provide an integrated suite of digital payment and acquiring services to businesses across fiat and Web3 ecosystems. This is a high-growth, scale-up environment with strong regulatory credibility and institutional backing.

The Role

Our client is seeking an experienced Product Manager to lead the strategy, development, and scaling of their acquiring services. You will own the acquiring product roadmap end-to-end and work cross-functionally with engineering, compliance, operations, and commercial teams to deliver robust, scalable payment solutions for both traditional merchants and Web3-native businesses.

What's on Offer

• High ownership role with direct impact on company growth
• Work at the intersection of payments, Web3, and institutional finance
• Fast execution environment with strong leadership visibility
• Opportunity to build next-generation acquiring infrastructure bridging fiat and digital assets

Key Responsibilities

• Own the acquiring product roadmap across card acquiring, alternative payment methods (APMs), and crypto payment acceptance
• Define product vision and identify new opportunities in merchant acquiring, cross-border payments, and embedded finance
• Design and enhance end-to-end acquiring flows including authorization, clearing, settlement, and reconciliation
• Manage integrations with payment networks (Visa, Mastercard), acquirers, gateways, and local payment methods
• Drive fraud prevention strategy, chargeback management, and transaction optimization
• Build merchant-facing capabilities including onboarding flows, payment APIs, dashboards, and reporting tools
• Optimize conversion rates, payment success rates, and checkout experience
• Partner with compliance teams to ensure adherence to MAS, AML/CFT, and PCI-DSS regulatory frameworks
• Embed KYC/KYB requirements, transaction monitoring, and risk controls into product design
• Coordinate with operations teams on settlement, reconciliation, and exception handling
• Track and analyze key metrics including authorization rates, decline rates, chargebacks, and settlement timelines

Requirements

• Minimum 4 years of product management experience in payments, fintech, or financial services
• Strong understanding of acquiring, payment gateways, and transaction lifecycles
• Hands-on experience working with card schemes, APMs, or payment processors
• Familiarity with fraud prevention, chargeback handling, and risk controls in payments
• Experience in API-based product development and technical environments
• Strong stakeholder management skills with the ability to align cross-functional teams
• Knowledge or genuine interest in digital assets and Web3 payments is a strong advantage
• Experience with crypto payment rails, on/off ramps, or stablecoins
• Exposure to cross-border payments and FX flows
• Prior experience in a MAS-regulated environment
• Background in a startup or high-growth fintech company

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661